Undercover Retail Loss Prevention

Join to apply for the Undercover Retail Loss Prevention - Hamilton role at Securiguard Services Ltd.

At Securiguard
, we strive to make a meaningful impact in our communities by exceeding expectations and fostering a sense of safety. As Canada’s leading provider of corporate security services, we are guided by our core values—Respect, Empathy, Accountability, Courtesy, and Honesty—in everything we do, ensuring the well‑being of our people, our community, and the environment.

Securiguard is seeking a skilled Task Force Officer to join our elite team. If you’re looking to advance your career and gain valuable experience in crime prevention, this is the opportunity for you!

• Valid Ontario Security Guard License and First Aid & CPR Certification required.
• Use of Force training and experience is mandatory.
• Minimum two years of experience in a loss prevention security role, preferably in plain‑clothes retail loss prevention or at least two experiences as a Supervisor/Tactical Guard in a healthcare, armed guard, respite shelter, mall/retail, government, or campus environment with strong customer service skills and a solid understanding of the Criminal Code of Canada and relevant provincial laws.
• In‑house retail loss prevention experience is an asset.
• Prior experience in identifying and deterring potential shoplifters as needed.
• Skilled in apprehending shoplifters, processing arrests, and preserving evidence, including video footage.
• Strong ability to assess and execute authorized arrests is essential.
• Experience liaising with regular service guards and local law enforcement as required.
• Proficient in completing and submitting incident reports to the Resource Protection database and filing online police reports when necessary.
• Valid driver’s license with the ability to travel between retail locations in Hamilton & Brantford.
• Willingness to work flexible hours and travel across assigned sites as needed.
• Background in military, police, or law enforcement is an asset.
• Educational background in Police Foundations, Criminology, or Protection Security & Investigation is a plus.

• Detecting and apprehending individuals involved in theft or other criminal acts, adhering to legal and procedural guidelines when processing them through the local police service, and collaborating closely with your security team to ensure effective coverage and response to security concerns.
• Regularly monitoring CCTV systems and conducting thorough inspections of the premises to help identify and prevent security breaches.
• Providing emergency support to store management and staff during incidents such as fires, medical emergencies, or security threats, prioritizing the safety of all individuals on‑site.
• Preparing comprehensive incident reports, documenting arrests, evidence collection, and other critical details for legal or operational follow‑up.
• Performing additional duties as assigned by directorial or managerial leadership.

• $26.50 (with pay progressions based upon performance evaluations)
• Full‑time permanent
• Comprehensive health benefits
• Paid training and development program
• Employee perks & scholarship program
• Career learning through Securiguard University

Training
—Completion of Use of Force Training and Lawful Subject Restraint, and Crisis Management training are required for this role, with annual recertification. Training is provided to new employees along with Securiguard University orientations courses for skill development.

Securiguard Services Ltd. ("Securiguard") is committed to ensuring equal access to and participation in employment for persons with disabilities. Securiguard welcomes and encourages applications from persons with disabilities. Upon request, Securiguard will provide accommodation to a job applicant with a disability during all aspects of its recruitment process. If you require accommodation during this process please contact Email:

Salary: $26.50 – $27.50 per hour

• Entry level

• Full‑time

• Sales and Business Development

• Security and Investigations

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