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Health Services Outreach Navigator

Job in Hamilton, Ontario, E8H, Canada
Listing for: Good Shepherd Centres
Full Time position Listed on 2026-11-06
Job specializations:
  • Social Work
    Community Health, Crisis Counselor, Public Health, Patient/Health Advocate
  • Healthcare
    Community Health, Crisis Counselor, Public Health, Patient/Health Advocate
Salary/Wage Range or Industry Benchmark: 31.85 - 35.65 CAD Hourly CAD 31.85 35.65 HOUR

Job Description & How to Apply Below

Apply outreach and crisis intervention skills as a Community Health Navigator supporting clients with complex health and social challenges. Flexible daytime work is primarily Monday to Friday.

Good Shepherd’s Hospital 2 Home Team partners with Hamilton Health Sciences to deliver holistic community care. This Community Health Navigator provides hands-on support for people facing marginalization, poverty, precarious housing, mental health challenges, and addiction. You will help clients access essential resources and pursue individual goals.

Key Responsibilities:
  • Engage clients in problem-solving and safety planning
  • Use harm reduction approaches and connect essential resources
  • Provide supportive counselling, referrals, and advocacy
  • Identify individual and systemic barriers with clients
  • Participate in health and safety programs
Requirements:
  • Minimum three years’ experience in human or health services
  • Social service or social work diploma or degree
  • Excellent problem-solving, crisis intervention, and risk management
  • Community-based or outreach work experience preferred
  • Understanding of anti-racist and anti-oppressive practice

Use outreach expertise, crisis skills, and harm reduction knowledge to help Good Shepherd clients achieve enhanced well-being.

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