Embedded Linux Field Engineering Manager; Americas

Embedded Linux Field Engineering Manager (Americas only)

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. Canonical is a pioneer of global distributed collaboration with 1200+ colleagues in 75+ countries and very few office-based roles.

Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.

We are hiring an Embedded Linux Field Engineering Manager to lead a regionally focused team of Field engineers in Presales and Professional Services activities, by helping customers with solution architecture, design and delivery.

Location: This is a remote role. You must be located in Americas, EMEA or APAC to manage that specific team that spans a few time zones from you.

Our Internet of Things mission is to enable companies to make fleets of highly secure connected devices. Canonical provides the base Ubuntu OS and kernel, with secure update and management mechanisms. Our customers create mission-critical control systems, gateways and appliances that need to meet stringent quality and security requirements, and we aspire to bring this level of security to the wider consumer electronics and device market.

Our Field Engineers are thought leaders helping our customers solve hard problems. They are accomplished technologists that take a hands‑on approach to embedded Linux strategy and delivery. They have a passion to help customers achieve ambitious technical and business goals, and to show how the Canonical approach to open source and connected devices brings best‑of‑breed thinking to the emerging field of edge compute.

They also care to develop their colleagues, helping them deepen their understanding of the technology, manage time, and develop customer business thinking for continuous improvement and personal development.

This career opportunity requires a unique blend of skills. Successful candidates will know Linux well and be proficient coders and scripters. They will have experience with low‑level Linux boot, BIOS, firmware and embedded software development methodologies. They also enjoy the pace of change and diversity of client engagements with driven and ambitious technology entrepreneurs. Competitive, business‑focussed technologists at heart, they are also team drivers that take pride in team and company wins.

• Lead and develop a team of Field engineers, ranging from graduate to senior, in Presales and Professional Services.
• Solve customer problems by promoting our technologies and being a trusted advisor.
• Work remotely in a single major time zone.
• Coach, mentor, and offer career development feedback.
• Identify and measure team health indicators.
• Implement disciplined engineering processes.
• Represent your team and product to stakeholders, partners, and customers.
• Develop and evangelise great engineering and organisational practices.
• Plan and manage progress on agreed goals and projects.
• Be an active part of the leadership team, collaborating with other leaders.

• Exceptional academic track record from high school and university.
• Bachelor's degree in Computer Science or related technical field.
• Extensive embedded Linux experience – Yocto or other.
• Extensive Linux experience – Debian or Ubuntu preferred.
• Fluency in at least one of Golang, Python, C, C++, or Rust.
• Ability to manage a small team.
• Experience with customer engagements.
• Professional written and spoken English.
• Excellent interpersonal skills, curiosity, flexibility, and accountability.
• Result‑oriented, with a personal drive to meet commitments.
• An ability to communicate the business benefits of technology.
• A humble learner and quick study.

Other desirable traits include RTOS experience, additional languages (both programming and human), and previous experience working in a remote‑first, diverse, distributed company.