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Customer Support Specialist — Zendesk & Troubleshooting

Listing for: Smarter Agent
Full Time position Listed on 2026-11-08
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Technical Support, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 42000 - 72000 USD Yearly USD 42000.00 72000.00 YEAR

Job Description & How to Apply Below

Smarter Agent, located in Collingswood, New Jersey, is seeking a Customer Support Representative to deliver exceptional customer support via Zendesk tickets, email, and phone. This full-time position involves resolving issues and collaborating with technical teams for Tier 2 support.

The ideal candidate should have a Bachelor’s degree or equivalent experience, strong communication, organization, and problem-solving skills. The position offers a competitive salary ranging from $42,000 to $72,000 along with health benefits and a flexible work schedule.

Step into the Customer Support Specialist — Zendesk & Troubleshooting role at Smarter Agent in NJ, United States and grow with us.

The Customer Support Specialist — Zendesk & Troubleshooting position in the Human Resources field is open for applications.

We have an opening for a Customer Support Specialist — Zendesk & Troubleshooting in NJ, United States within Human Resources.

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