Aftermarket Manager

Job Description Description

We're looking for candidates who thrive in a fast-paced environment and have experience coordinating field service activities, dispatching technicians, customer service, or aftermarket operations.

Key Responsibilities:

• Coordinate daily field service schedules, including preventative maintenance, emergency service, repairs, and follow-up work.
• Serve as the primary point of contact for customers regarding scheduling, service updates, parts quotes, and job completion.
• Review technician service reports for accuracy and ensure all required documentation is complete.
• Coordinate parts quotes, track orders and deliveries, and schedule return service visits.
• Monitor open service jobs to ensure timely completion and billing readiness.
• Partner with Regional Field Service Leads, technicians, billing, parts, and internal teams to keep service operations running efficiently.

Preferred Background:

• Service coordination, dispatching, customer service, maintenance support, or parts coordination.
• Experience scheduling field technicians or coordinating emergency service calls.
• Strong organizational, communication, and follow-up skills.
• Experience with ERP, CRM, CMMS, dispatching, or field service management systems is preferred.
• Manufacturing, industrial, material handling, or field service experience is highly desirable.

Skills

Field service, Data entry, Customer service, Dispatch, Coordinator, Schedule appointments, software systems, supply chain planning, logistics, Customer support, Customer service oriented, Microsoft office, inventory control, shipment tracking

Top Skills Details

Field service,Data entry,Customer service,Dispatch,Coordinator,Schedule appointments,software systems,supply chain planning

Additional

Skills & Qualifications

Primary Dispatching Scheduling Field Service Service Coordination Work Orders Customer Service Service Support Technician Scheduling Parts Coordination ERP CMMS SAP Salesforce Preventive Maintenance Service Reports Warranty Logistics Inventory Material Handling Manufacturing

Experience Level

Expert Level

Job Type & Location

This is a Contract to Hire position based out of Port Clinton, OH.

Pay and Benefits

The pay range for this position is $24.00 - $32.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Port Clinton,OH.

Final date to receive applications

This position is anticipated to close on Jul 31, 2026.

About Aston Carter

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence.

With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a Clearly Rated Best of Staffing Platinum Award winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarter for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we