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Army IT Service Desk Shift Lead

Listing for: VAE, Inc.
Full Time position Listed on 2026-11-07
Job specializations:
  • IT/Tech
    Systems Administrator, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 100000 - 150000 USD Yearly USD 100000.00 150000.00 YEAR

Job Description & How to Apply Below

VAE, Inc. is seeking a Shift Supervisor/Manager to lead Tier 2/3 Service Desk personnel on a U.S. Army installation. You will manage ticket workloads, serve as on-shift escalation, coordinate major outages, and ensure changes stay within DISA STIG and change-management controls.

You will supervise technicians, maintain shift logs, monitor SLA metrics, and drive continuous improvements while ensuring compliance with SOPs and security standards.

We are looking to fill the Army IT Service Desk Shift Lead position at VAE, Inc. in VA, United States.

We are seeking a motivated Army IT Service Desk Shift Lead to join VAE, Inc. in VA, United States.

Consider building your career as a Army IT Service Desk Shift Lead at VAE, Inc.

The Army IT Service Desk Shift Lead position in the Management & Operations, IT & Technology field is open for applications.

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