Client Services Administrator

Client Services Administrator

Location
:
Harrogate, North Yorkshire, HG2 8RB
(2 mins walk from Hornbeam Park train station)
Job type
:
Full time, permanent
Salary
: up to £30,000 dependent on experience

The Client Services Administrator supports our Client Services team in day-to-day administration and customer telephone contact, and reports into the Client Services Director.

For the Client Services Team, the role supports across different areas as required including customer communication via email and telephone to ensure that all documentation, such as finance documents, proofs of glu, order and delivery updates, are managed in a timely and professional manner, maintaining our high customer experience ethos. The role works closely with the sales team, gaining a commercial insight into an online business.

The role offersид career progression within a growing business for the right candidate.

• Responding to in-life queries and contract amend requests
• Creating Vehicle Orders from internal systems
• Processing personal identification & finance paperwork
• Creating Welcome Letters & Driver Letters from internal systems
• Processing delivery paperwork packs
• Liaising with customers directly on the telephone and email
• Supporting the Client Services Team as required
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