Technical Specialist

Technical Specialist

We are a leading global market and social research company, enabling organisations to make smarter, bolder, and faster decisions.

Are you a highly skilled Technical Specialist with a knack for optimising field operations? Do you enjoy working in a dynamic environment where your technical expertise can drive real operational improvements? Join us at Ipsos and shape the future of field management systems!

Join our vibrant Field Department, comprised of over 60 team members, overseeing a vast network of 500+ interviewers across the UK. As a Technical Specialist, you'll be instrumental in developing and maintaining systems that enhance departmental efficiency and automation. You will serve as a vital link between our Field Department and Technical teams, ensuring seamless project execution by creating performance reports and collaborating with the Software Development team to refine our Field Management System.

• Proficient in Excel, Power Query and VBA macros.
• Experience with Power Automate or other RPA tools.
• Logical and critical thinking skills.
• Analytical mindset.
• Collaborative experience in technical teams.

• Knowledge of SQL and Web Development.
• Experience with Power BI and Power Apps.
• Experience working with API's and http requests.
• Understanding of Agile methodologies.
• Experience of Market Research methodologies and processes.
• Proficiency in AI use and adoption to enhance day-to-day tasks.

• Ability to translate technical terms & facilitate communication between Operational and Technical teams.
• Able to interrogate & understand context of requests and challenge users on thought processes to refine output for optimal results.
• Analytical thinking.
• Resilience, flexibility and agility.
• Creative thinking.
• Motivation and self-awareness.
• Empathy and active listening.
• Curiosity and lifelong learning.
• Service orientation and customer service.
• Talent Management.
• Leadership and social influence.

We offer a comprehensive benefits package designed to support you as an individual. Our standard benefits include 25 days annual leave, pension contribution, income protection and life assurance. In addition, there are a range of health & wellbeing, financial benefits and professional development opportunities.

We realise you may have commitments outside of work and will consider flexible working applications – please highlight what you are looking for when you make your application. We have a hybrid approach to work and ask people to be in the office or with clients for 3 days per week.

We are committed to equality, treating people fairly, promoting a positive and inclusive working environment and ensuring we have diversity of people and views. We recognise that this is important for our business success – a more diverse workforce will enable us to better reflect and understand the world we research and ultimately deliver better research and insight to our clients.

We are proud to be a member of the Disability Confident scheme, certified as Level 2 Disability Confident Employer. We are dedicated to providing an inclusive and accessible recruitment process. Your application will be reviewed by someone from our Talent Team who will be in touch either way to let you know the outcome.

Ipsos is one of the world’s largest research companies and currently the only one primarily managed by researchers, ranking as a #1 full-service research organization for four consecutive years. With over 75 different data-driven solutions, and presence in 90 markets, Ipsos brings together research, implementation, methodological, and subject‑matter experts from around the world, combining thematic and technical experts to deliver top‑quality research and insights.

Simply speaking, we help the biggest companies solve some of their biggest problems, serving more than 5000 clients across the globe by providing research, data, and insights on their target markets. And we are proud of our continuous efforts in making Ipsos the best place to work!