Customer Advisor
Listed on 2026-01-04
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Retail
Customer Service Rep
Join to apply for the Customer Advisor role at B&Q
Shifts available Monday - Sunday, 7:00 am - 10:00 pm.
UK Notional hourly rate £13.52 per hour (inclusive of a £0.81 per hour, store-specific location allowance).
B&Q Stanmore
We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Customer Advisor and you’ll be a big part of this.
OverviewPart time – 20 hours per week, 3‑month fixed term contract.
Shifts are available Monday – Sunday, 7:00 am - 10:00 pm.
UK Notional hourly rate £13.52 per hour (inclusive of a £0.81 per hour, store-specific location allowance).
Location:
B&Q Stanmore.
Join our team and become an expert advisor and inspiration. You’ll get to know every customer and their home‑improvement projects. Sales will be important, as will managing stock, setting up displays, and ensuring the store looks great. You’ll be trained in paint‑mixing and cutting timber, but truly great customer service will be your main aim.
What We Need- Friendly, outgoing, and passionate about home improvement.
- Ready to help, eager to learn, and enjoys helping others.
- Adapts to technology and new ways of working.
- Works well in a team and is flexible with a rota that includes weekends, evenings, and bank holidays.
As part of a great team, you’ll be valued for who you are. B&Q is committed to diversity and inclusion. You’ll have access to networks that represent colleagues and allies.
Benefits include a competitive salary, award‑winning pension scheme, Share Save options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits, and generous breaks.
Contact for any recruitment adjustments.
Seniority level- Entry level
- Part‑time
- Other
- Retail
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