Sales Manager

• Location Prairie Island CBH Inc,Hastings, MN, 55033,United States
• Base Pay $60,000.00 - $60,000.00 / Year
• Employee Type Full-Time Exempt

Description

DEPARTMENT:
Tokahe Distribution / Sales

REPORTS TO:

Tokahe Distribution Operations Manager

EMPLOYMENT STATUS:
Full-time

LOCATION:

Welch, MN; regular travel throughout Minnesota

Scope and Summary of the Position

The Sales Manager leads wholesale account development for Tokahe Distribution, part of Prairie Island CBH, Inc. The role grows business with eligible customers throughout Minnesota, including authorized Tribal market channels, and supports Island Pezi, Grasslands, and other approved products. The manager builds lasting customer relationships, protects margin, and generates repeat business.

Reporting to the Tokahe Distribution Operations Manager, this hands-on role owns an account portfolio and coordinates field activity. Working with Distribution, Cultivation, Finance, and Marketing as one CBH team, the manager connects customer needs with available products and builds wholesale business supporting the Prairie Island Indian Community's economic priorities.

Primary Duties and Responsibilities

Develop territory and account plans with the Distribution Operations Manager. Prioritize eligible prospects, existing customers, and growth opportunities based on demand, product availability, service capacity, and commercial value.

Own the sales process from prospecting and buyer meetings through proposals, approved terms, order confirmation, and follow-up. Build relationships with purchasing decision-makers and maintain clear next steps for each opportunity.

Grow repeat business through consistent account visits, assortment recommendations, retailer follow-up, and reorder planning. Monitor customer sell-through where data is available, identify at-risk accounts, and address barriers to retention.

Maintain working knowledge of approved products, specifications, test information, availability, and handling requirements. Present each brand accurately and communicate buyer feedback and market observations to the responsible CBH teams.

Pricing and account financial performance

Prepare accurate quotations and negotiate within approved pricing, discount, and contract authority. Evaluate net selling price and margin after discounts, returns, and promotional costs; obtain approval for exceptions before making commitments.

Coordinate account onboarding with Compliance, Finance, and Distribution, including buyer eligibility, purchasing authority, account documentation, credit approval, and payment terms.

Review customer balances and payment issues with Finance. Support collection follow-up, resolve disputed invoices, and respect credit holds and approved limits. Refer credits, write-offs, and changes to terms to the authorized approver.

Forecasting and order coordination

Maintain accurate CRM records, including contacts, account history, quotations, opportunities, next steps, and commitments. Prepare regular forecasts by account, product, and expected order period, distinguishing buyer interest from confirmed orders.

Confirm available inventory, release status, and delivery expectations with Distribution before promising supply. Submit complete and accurate orders through approved systems, and communicate shortages, substitutions, and timing changes promptly.

Share demand forecasts with Distribution, Cultivation, and other production teams to support purchasing, production, and allocation decisions. Balance wholesale commitments with approved enterprise priorities and avoid unsupported delivery promises.

Coordinate customer concerns, shortages, damaged goods, returns, and recall communications with the responsible teams. Track issues through resolution and maintain a clear handoff to Distribution for fulfillment, manifests, transportation, and delivery.

Field activity and sales leadership

Visit customers and prospects regularly throughout the assigned territory. Plan efficient travel, maintain a dependable service cadence, and represent Tokahe professionally at approved buyer meetings and industry events.

Coordinate retail demonstrations, product education, launches, and ambassador activity with Tokahe leadership and Marketing. Use approved materials, respect each brand's positioning, and obtain required cultural guidance and Community permissions.

Set priorities and coach sales representatives or brand ambassadors when assigned. Review account coverage, product knowledge, follow-through, and results; support…