Phlebotomist Patient Services Representative

Primary Job Title

Phlebotomist – Patient Services Representative (Traveler)

Alternate / Related Job Titles

• Patient Services Representative (PSR)
• Travel Phlebotomist
• Clinical Phlebotomist
• Patient Service Center Phlebotomist

Location

Hastings, MI

Onsite Flexibility

• Position Type: Contract (Traveler)
• Contract Duration: 9 weeks
• Start: As Soon As Possible

Job Summary

The Phlebotomist – Patient Services Representative (Traveler) represents the face of the organization to patients seeking routine care or critical diagnostic insights. This role is responsible for drawing quality blood samples, preparing specimens for laboratory testing, and ensuring accuracy, confidentiality, and patient safety in a fast-paced clinical environment. The PSR builds trust by explaining procedures clearly and performing venipuncture in a skillful, safe, and accurate manner.

Assignments may be at a doctor’s office, patient service center, or other locations based on business needs.

Key Responsibilities

• Draw quality blood samples and prepare specimens for laboratory testing following established practices and procedures.
• Explain procedures to patients and create an atmosphere of trust and confidence.
• Perform both forensic and clinical specimen collection and processing duties.
• Verify patient demographic information and obtain patient signature post‑venipuncture to confirm correct labeling.
• Maintain accurate records and required documentation.
• Perform daily activities accurately and on time under the direction of the area supervisor.
• Maintain a safe, clean, and professional work environment.
• Demonstrate leadership behaviors with a focus on process excellence, confidentiality, and data accuracy.
• Promote a positive image with patients, clients, employees, and the public.

Required Experience

• 2–3 years of phlebotomy experience required.
• Ability to deliver quality, error‑free work in a fast‑paced, high‑volume environment.
• Ability to work independently with minimal on‑site supervision.
• Excellent pediatric and geriatric phlebotomy skills.
• Proven reliability, punctuality, and strong attendance history.

Required Skills

• Venipuncture & specimen handling
• Patient interaction & customer service
• Specimen labeling & documentation accuracy

Preferred Skills

• EPIC experience (preferred)
• Forensic specimen collection
• Multi‑site coverage flexibility
• High‑volume workflow management

Additional Skills from Original Description

• Time management & organization
• Policy & procedure adherence
• Clear verbal and written communication
• Adaptability to change and schedule flexibility

Scheduling & Work Requirements

• Flexible availability required, including weekends, holidays, on‑call, and overtime as needed.
• May be required to work multiple locations with minimal notice.
• Must be available whenever scheduled, arrive on time
  , and remain on‑site for the entire shift
  .
• Excessive absenteeism or tardiness is not tolerated and may result in termination.
• Training locations may vary based on trainer availability.

Transportation Requirements

• Reliable transportation is required (bus, Uber, or rideshare is not considered reliable).
• Valid driver’s license and clean driving record required if applicable.

Compliance & Site Requirements

• Covid vaccination:
  Not required
• Federal contract lab work:
  No
• Hospital site requiring additional credentialing:
  Yes
• Remote work eligible:
  No

Benefits

• Medical, Vision, and Dental Insurance Plans
• 401k Retirement Fund

About the Client

A leading provider of diagnostic information services empowering healthier lives. Leveraging one of the world’s largest clinical lab databases, the organization delivers insights that help identify and treat disease, promote healthy behaviors, and improve healthcare outcomes for millions of patients and providers worldwide.

About GTT: GTT is a minority‑owned staffing firm and a subsidiary of Chenega Corporation, a Native American‑owned company in Alaska. As a Native American‑owned, economically disadvantaged corporation, we highly value diverse and inclusive workplaces. Our clients are Fortune 500 banking, insurance, financial services, technology, life sciences, biotech, utility, and retail companies across the U.S. and Canada.

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