Account Manager

Account Manager

Location:

Hatfield, Hertfordshire.
Role Type:
Permanent, Full-time.
Salary:
Negotiable.
Job : J6759_.

Are you passionate about building strong business relationships and delivering exceptional customer experiences? Tate is excited to recruit an Account Manager to join a vibrant team and work alongside a team of Business Development Managers.

As an Account Manager, you'll be the go‑to person for existing customers, helping them unlock the full potential of services on offer. Your proactive approach will ensure they feel supported, informed and valued at every stage of their journey. Based in the modern Hatfield office, you'll also attend networking events, meet customers face‑to‑face and represent the company in the local business community.

You'll need to be a car driver and comfortable with occasional early starts.

• A professional, confident approach to conversations at all levels
• Strong communication and relationship‑building skills
• A proactive mindset and ability to spot opportunities for growth

• Engage with customers daily (around 25+ conversations), offer advice, book service reviews and gather feedback
• Manage annual renewals and identify opportunities for upgrades to deliver better value
• Upsell additional services to generate revenue
• Maintain accurate records in the CRM system and set up new accounts
• Collaborate in team meetings to share insights and shape future plans
• Support at events, helping with table plans, name badges and event logistics
• Take ownership of projects, working independently or as part of a team

• Permanent, full‑time role:
  Monday‑Thursday 9am‑5pm, Friday 9am‑4:30pm
• Bright, contemporary office with kitchen facilities, indoor/outdoor rest areas and local amenities
• Free car parking and a supportive, collaborative team environment

• 25 days annual leave + bank holidays
• Pension scheme with 5% employer contribution
• Private health insurance after 6 months

This is a fantastic opportunity for someone who loves connecting with people, enjoys variety in their work and wants to make a real impact on customer satisfaction and retention.

Ready to take the next step? Apply today and join a team that values your ideas and ambition!

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is committed to promoting equal opportunities. If you need adjustments during the application or interview process, we will support you. We also respect your individuality and welcome preferred pronouns in your application.