Third Line Networking Analyst

Third Line Networking Analyst – Computacenter

Location:

Hatfield, Nottingham or Milton Keynes (Full‑time, in‑office)

Security Clearance:
Must be SC Cleared, or willingness to undertake.

Employment Type:

Full-time

Seniority Level: Not Applicable

Job Function:
Information Technology

• Provide advanced technical support and fault management for customer environments
• Deliver technical projects and manage escalations
• Mentor 2nd Line analysts to enhance team capability
• Support service integration and design for new customers
• Implement proactive improvements and tooling integration
• Maintain accurate documentation and adhere to security policies

• Minimum 3 years’ experience in 3rd Line network support
• Strong knowledge of LAN/WAN, routing, switching, and firewall technologies (NSX, Palo Alto, Cisco, Checkpoint, Juniper)
• Experience with load balancers and authentication technologies
• Proven problem‑solving skills and ability to work under pressure
• Excellent communication and organisational skills
• ITIL process knowledge and experience in a NOC or multi‑customer environment

Referrals increase your chances of interviewing at Computacenter by 2x.