Guest Experience Leader — Front Desk, Concierge & Events
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Hospitality / Hotel / Catering
Event Management & Planning, Customer Service Rep, Resort/Retreat -
Customer Service/HelpDesk
Event Management & Planning, Customer Service Rep, Resort/Retreat
Job Description & How to Apply Below
Koloa Landing Poipu Beach Resort in Hawaii seeks a Guest Experience Manager to oversee front desk, reservations, concierge, and transportation, ensuring a seamless guest journey from check-in to departure. You will lead service delivery, coordinate events, and implement upselling initiatives to maximize occupancy and revenue.
The role requires strong communication, leadership, and problem-solving, with a focus on training staff and maintaining Azul Hospitality standards in a high-touch resort
Our group is growing, and we are hiring a Guest Experience Leader — Front Desk, Concierge & Events in Koloa, HI, United States.
Take a moment to read everything above and see whether this role is right for you.
This posting is for the Guest Experience Leader — Front Desk, Concierge & Events role at Koloa Landing Poipu Beach Resort, based in Koloa, HI, United States.
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