Customer Service Officer

Job in Hawally, Hawalli, Kuwait

Listing for: Australian University

Full Time position
Listed on 2026-01-02

Job specializations:

Customer Service/HelpDesk
Bilingual, Office Administrator/ Coordinator, Customer Service Rep
Administrative/Clerical
Office Administrator/ Coordinator

Salary/Wage Range or Industry Benchmark: 15000 - 30000 KWD Yearly KWD 15000.00 30000.00 YEAR

Location: Hawally

Officer
- Customer Service

Provides a comprehensive level of assistance to ensure smooth and efficient operations.

Provides a high level of administrative and clerical support to the unit, department, or function.

Undertakes special projects to meet the objectives of the function.

Prioritizes and manages multiple projects simultaneously and follows up on issues in a timely manner.

Collect and prepare background documents for various tasks.

Follow the university rules and regulations.

First line of contact to the internal and external customers.

Greets visitors, answers phones, takes messages, routes calls and follows up, and responds to inquiries and/or refers as appropriate.

Respond to a variety of inquiries via the telephone or in person over the counter to internal and external customers.

Provide accurate, valid, and complete information to the customers.

Undertake other duties as required by the line manager.

SELECTION CRITERIA:
Essential:

Bachelor's degree in a relevant field.
Minimum 1 year experience in a relevant field.
Fluent written and spoken English language proficiency.
Arabic language proficiency.

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