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Platform Gate-Line Assistant: Customer Service
Job in
Haywards Heath, West Sussex, RH16, England, UK
Listed on 2026-01-12
Listing for:
Govia Thameslink Railway
Full Time
position Listed on 2026-01-12
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
A regional railway operator in Haywards Heath is looking for a Platform/Gate-Line Assistant. This vital customer-facing role involves assisting passengers with tickets, delivering exceptional service, and maintaining a safe station environment. Candidates should have a proactive customer service approach and effective communication skills. The position requires local residence for access to shifts and offers a competitive salary along with great benefits including free travel on the network and pension plans.
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