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Customer Service Executive
Job in
Hebburn, Tyne and Wear, NE31, England, UK
Listed on 2025-12-30
Listing for:
Zenith Training
Full Time
position Listed on 2025-12-30
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
Zenith People are looking to recruit an experienced Customer Service Executive who is a confident and motivated person to join our clients customer services team.
The responsibilities of the Customer Service Representative include providing high levels of service to customers and fostering their ‘hassle free’ approach to the customer journey.
The successful candidate will be self-motived and pro-active in the role, whilst dealing with customer enquiries promptly via phone or email and be able to manage and prioritise workloads effectively.
Key Responsibilities- Proactively keeping customers updated on existing orders and advise of delays as necessary
- Processing orders in a timely manner on our internal CRM system
- Liaising with colleagues, mainly our purchasing team, throughout to ensure smooth progress of orders through to distribution
- Co-ordinating customer returns and credits
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