Facilities & Support Services Co-ordinator pa

In line with our redeployment policy, we’ll prioritise applications from employees who are under formal notice of redundancy.

Are you an engaging individual who is known for their exceptional organisational skills, with a love for delivering first class business and facilities support? We have just the role for you as a Facilities & Support Services Co-ordinator at Lizard & Penrose.

Salary: £26,793 per annum

Contract: Permanent

Hours/ working pattern: Full-time, 37.5 hours per week

National Trust places from Lizard to Penrose range from the dramatic coastal scenery around Lizard Point to the beautiful ancient woodland around the Helford River and beyond to the Gunwalloe valley. Two miles to the north of Lizard Village lies the secluded Kynance Cove, considered one of the most beautiful beaches in the world.

The National Trust is a busy organisation that has a lot going on at all times – you can guarantee that no day is the same, so you’ll have to love variety. As Facilities & Support Services Co-ordinator you’ll be supporting day to day operations and offer your advice beyond your team. You’ll always champion best practice and will be confident challenging the norm when you think there’s a better way of doing something.

You’ll be responsible for supporting the delivery of an efficient, effective, and flexible facilities service, to enable the successful operation of the property. You’ll support the team to meet its objectives by ensuring high standards are always delivered and maintained whilst following procedures and conservation guidelines. You will be responsible for the administration of the regular building tasks and compliance work, co-ordinating contractors and facilitating access, and making sure the overall presentation of the property is always at its best

Please also read the full role profile attached to this advert.

• You should have worked in a customer-facing or operational support role, ideally within a visitor attraction or property management setting.
• Understanding safety legislation and being able to carry out risk assessments is essential for maintaining a safe environment.
• You’ll need to be confident using Microsoft Office and digital platforms to manage records, communications, and marketing tasks.
• You’ll need to be confident using Microsoft Office and digital platforms to manage records, communications, and marketing tasks.
• The role involves working closely with colleagues and volunteers, so being a collaborative team player is key.
• You must be adaptable and committed to delivering high standards of service across public areas and facilities.

• Substantial pension scheme of up to 10% basic salary
• Free entry to National Trust places for you, a guest and your children (under 18)
• Season ticket loan
• EV car lease scheme
• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.

Lizard & Penrose, Gear Farm, Helston, TR12 6DE

Facilities & Support Services Co-ordinator - Career Level

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Compliance. Eligibility to Work in the UK

Closing Date: 18th January 2026

To apply for this vacancy simply click the 'apply' button in the top right hand side of the page.

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Equal Opportunities Statement

The National Trust celebrates diversity and is committed to creating a fair and equal society, free from discrimination. You can read more about our commitment to inclusion and diversity here .

Safeguarding Statement

The National Trust is committed to a safe recruitment processes to help the organisation attract and appoint the right staff/volunteer for the role and responsibilities as set out in the vacancy advert. We will not accept applicants who are not suitable to work with children, young people or adults  you have any questions around your suitability for this vacancy, please contact the people service centre.

Please note we reserve the right to close this advert early and therefore we encourage you to apply for this position early.