Sales Administrator - Contracts

About the Company

Our client is a world-class aerospace material supplier, providing a comprehensive range of products tailored for the Aviation Maintenance, Repair, and Overhaul (MRO) sector. With rapid growth driven by recent investment, they are expanding their team and seeking a Sales Administrator Contracts to join their modern, state-of-the-art office and warehouse facility in Hemel Hempstead

What s on Offer

• Competitive salary circa £28K
• Full time (8:30am to 5:00pm), Monday to Friday
• Generous annual leave (increasing with service)
• Pension scheme
• Social events & Christmas party
• Option to work 1 day from home after probation
• Friday casual wear
• Excellent career development opportunities in a growing business

The Role

As a Sales Administrator Contracts, you will play a pivotal role in managing business demand requirements across sales, consignment stock, and replenishment, monitoring over 1,500 product SKUs. You will take ownership of the Customer Consignment Process, liaising with customers to ensure accurate monthly usage reporting, resolving discrepancies, and maintaining FIFO stock rotation.

This role works closely with Procurement, Sales, and Operations, and may involve occasional UK and international travel to customer sites.

Key Responsibilities

• Understanding the contractual demands and analysing ad-hoc vs consignment sales Proactively create customer reports based on parts usage and new demands
• Working with the Purchasing team to ensure safety stock levels are maintained
• Being a focal point for the contractual customers whilst ensuring customer service is maintained at the highest level
• Developing/improving consignment dashboards (Power Bi knowledge essential)
• Using data to drive sales, consign new parts to existing customers and target potential customers for contracts
• Maintaining inventory related tasks such as reserving and un-reserving stock, recording expiry dates, correcting stock balances and performing cycle counts at remote sites
• Receiving and reconciling usage reports from consignment customers
• Invoicing consignment customers with monthly usage.
• Organising replenishment orders for each of the consignments.
• Using PowerPoint to prepare and present monthly/quarterly KPIs.
• Managing Contract pricing proposals.
• Liaising with warehouse and logistics to ensure consignment shipments are moving on time.
• Ensuring the consignment KPI s are regularly recorded and conducting quarterly consignment reviews.
• Ensuring customer stock levels vs the company's stock levels are aligned.
• Ensuring consistent replenishment / ad-hoc analysis with recommendations.
• Providing solutions to open orders through escalation and offering possible alternates.

Candidate Requirements

• Strong data analytical skills
• Proficient in Microsoft Excel
• Knowledge of MRP functionality & inventory control (beneficial)
• Excellent written & verbal communication skills
• Degree in Marketing & Sales (beneficial, not essential) or equivalent industry experience
• Flexible, self-motivated, and confident, with the ability to deliver high-quality reports under tight deadlines

Apply today to join a respected aerospace materials provider and take the next step in your career.

For more details, please contact Willis Global a leading Recruitment Consultancy for the Aviation & Aerospace sector.