FTC - Business Analyst

Position: 6 months FTC - Business Analyst

About The Role

This role is a 6-month fixed term contract. If you are taking deferred redundancy, you will be required to work your notice as part of this role. Pay In Lieu of Notice (PILON) will no longer be applicable.

NHS Professionals are undertaking an unprecedented transformation across their organisation and our Business Analysts play a fundamental role in this exciting programme.

As a key member of the programme, the Business Analyst will work closely with stakeholders across the organisation together with Product Managers, Change Managers and Project Managers to support this transformation programme and ultimately support the NHS in delivering critical frontline services.

The role of the Business Analyst is to review and analyse the organisation’s business, including its business intentions, business services, business processes and information needs. This analysis will enable the business to implement change, including associated IT system change, in a controlled manner.

Responsibilities
1. Requirements Elicitation and Analysis

• Lead stakeholder interviews and workshops to capture new and refine existing requirements in line with NHSP quality standards.
• Analyse and prioritise requirements with the project team, challenging out-of-scope items when necessary.
• Document both functional and non-functional requirements and ensure any cross-programme dependencies are appropriately handed over.

2. Process Mapping and Design

• Produce Level 2–4 “As-Is” and “To-Be” process maps in alignment with NHSP standards.
• Facilitate workshops and interviews to gather and validate process information with stakeholders and SMEs.
• Collaborate with stakeholders to optimise future-state processes and ensure alignment with documented requirements.

3. Gap Analysis and Impact Assessment

• Conduct impact assessments on proposed changes to systems and processes, identifying unconsidered dependencies.
• Identify and escalate user stories or requirements that fall outside the current project scope or are interdependent.

4. User Stories Development

• Facilitate pre-refinement and refinement workshops to generate high-quality user stories from requirements and “To-Be” processes.
• Ensure user stories reflect stakeholder needs and are prioritised effectively.
• Manage the full lifecycle of user story write‑ups, reviews, amendments, and sign‑offs.

5. Dev Ops User Story Management

• Upload and maintain user stories within NHSP’s Dev Ops platform, ensuring accurate tagging and categorisation.
• Keep the user story backlog updated and aligned with project progress and changes.

6. Requirements Traceability and Change Management

• Maintain a comprehensive Requirements Traceability Matrix linking requirements, processes, user stories, and deliverables.
• Manage controlled changes to requirements and associated artefacts, securing appropriate stakeholder approvals.

7. Reporting, Governance, and Meetings

• Operate within NHSP’s governance frameworks and attend all relevant meetings as required.
• Provide progress updates, risks, and issues reports as needed.
• Be available to travel within the UK if project needs require.

8. Collaboration with Other Business Analysts

• Engage with other BAs in the project to ensure shared deliverables are aligned and dependencies are managed collaboratively.

9. Testing Support

• Support internal and external testing teams by defining test scenarios linked to the “To-Be” processes and user stories.
• Map user stories to the corresponding process levels (L2, L3, L4).
• Participate in all system "Show & Tell" sessions.

10. Cross-Team Collaboration

• Work closely with the broader project team to maintain an up‑to‑date understanding of current deliverables and project state.

About The Candidate

To be successful in this post you will need to demonstrate:

• Strong stakeholder and relationship management
• Technical certifications
• Experienced at writing business requirements specifications for complex business processes
• Process mapping and analysis techniques to include modelling and agile working
• Relevant Business Analysis qualification
• Well‑developed numerical, analytical and logical problem‑solving skills.
• Negotiation and conflict resolution skills.
• Proven ability to work with a…