Graduate Evaluator - Enrollment Operations

Position: Graduate Evaluator I - Enrollment Operations

Job Posting

Title:

Graduate Evaluator I - Enrollment Operations

Hiring Department:
Texas Student Experience

Position Open To:
All Applicants

Weekly Scheduled

Hours:

40

FLSA Status:
Non-Exempt from FLSA

Earliest

Start Date:

Immediately

Position Duration:
Expected to Continue

Location:

UT MAIN CAMPUS

Job Details

General Notes Must be eligible to work in the US on a full-time basis for any employer without sponsorship. Position Purpose To perform administrative support for the Enrollment Operations unit and to evaluate and process graduate admission applications. This position may also include assisting undergraduate admission applications during peak times.

Responsibilities

• Evaluate applications and credentials for admission presented by graduate applicants.
• Perform evaluation of educational credentials and refer files to graduate programs for a decision.
• Process incomplete application materials, transcripts, test scores, etc. for graduate applicants and as needed, undergraduate applicants.
• Provide customer service for graduate applicants including email, phone and appointment service.
• Correspond with graduate programs to process special requests.
• Verify incoming documents for authenticity and process hold removals in Mainframe for graduate and as needed, undergraduate applicants.
• Maintain correct application and student data between Mainframe and Slate CRM system.
• Participate in cross-training activities across all Enrollment Operations to develop and maintain working knowledge of related enrollment operations, systems, processes, and procedures.

Required Qualifications

• Bachelor's degree and relevant experience in business analysis, project management, information systems, admissions, enrollment management, higher education administration, or a related field; or equivalent combination of education and experience.
• Experience supporting technology projects, business processes, or CRM systems.
• Experience coordinating projects, requirements, testing, or operational initiatives.
• Experience working with multiple stakeholders and cross-functional teams.
• Demonstrated analytical, organizational, and problem-solving skills.
• Demonstrated ability to communicate effectively with technical and non-technical audiences.
• Demonstrated ability to manage multiple projects and competing priorities.
• Relevant education and experience may be substituted as appropriate.

Preferred Qualifications

• Experience with Slate CRM in a higher education admissions environment.
• Experience supporting undergraduate, internal transfer, or graduate admissions.
• Experience supervising, leading, or providing functional direction to staff.
• Experience with Slate queries, reports, workflows, applications, communications, datasets, and integrations.
• Experience working with technology teams.
• Experience developing testing procedures, training materials, and process documentation.

Salary

Range $48,000

Working Conditions

• May work in extreme temperatures
• May work around standard office conditions
• Repetitive use of a keyboard at a workstation
• Use of manual dexterity
• Lifting and moving

Required Materials

• Resume/CV
• 3 work references with their contact information; at least one reference should be from a supervisor
• Letter of interest

Employment Eligibility

Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval.

Retirement Plan Eligibility

The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in…