Lead Support Worker

Salary £25,838 per year [pro rata], £13.21 per hour plus 34 days leave (rising to 39) and health cash plan worth over £1140

Hexham

We can’t offer a CoS for this role

Want to be part of a team that truly cares, not only about our customers, but about you too? Our colleagues tell us that working here feels different. We’re brilliant at what we do, and we look after each other just as much as we support our customers. If you’ve ever felt like just a number in your current job, this could be the change you’ve been waiting for.

You’ll help people with complex needs live more independently, where no two days are the same. One moment you’re helping someone take a big step towards their goals, the next you’re supporting them through life’s everyday ups and downs.

34 days leave, pro-rated (including bank holidays and a “me day”)

Paid time off for volunteering

Matching Pension contributions (up to 7%, with life assurance of 3x Basic Salary)

Save up to £1140 yearly with our health cash plan, covering dental, optical, and therapies

Career path with development and an excellent training package

Excellent benefits and rewards including supermarket discounts and travel expenses

Lead support planning and coordinate our Support Workers to deliver person‑centred support

Balance support, safeguarding, admin and meetings while guiding colleagues and managing caseloads

Support Customers with daily tasks like budgeting, cooking and attending appointments

Work with multi‑agency teams to safeguard and empower our customers

Help customers build independence and prepare for their move‑on into the community

This is more than a job, it’s a place where you feel valued. You get great training, support from friendly colleagues and a chance to make a real difference every day. Be part of one of the UK’s top 10 Great Places to Work!

Passion and experience in supporting others ideally in a supported housing setting

Level 3 Diploma in Care or equivalent experience (or are willing to work towards it)

Experience assessing referrals and coordinating support

The ability to work under your own initiative, remain calm under pressure and have a resilient approach

Working on a rota 30 hours per week over 7 days (10am – 6pm), working every other weekend

You need an Enhanced with barring list (we pay for it)

A valid driving licence and a vehicle insured for business use, we’ll pay for any business mileage

For reasonable adjustments email