AR - Billing Analyst

About Fuze Health At Fuze Health, we put patients first and tirelessly address the most pressing needs in healthcare. We empower millions to digitally connect with care providers, essential health resources and needed treatments – and enable care providers, employers, health plans and life sciences companies to meaningfully enhance quality, outcomes and value. We are dedicated to helping our partners evolve and modernize to meet emerging patient and marketplace needs.

Fuze Health’s foundation is built upon the strategic combination of several proven, technology-powered innovators in the digital health, diagnostics, and pharmacy sectors. Our growing portfolio brings together the capabilities of industry leaders including Lets Get Checked , Truepill, and Alto Pharmacy, to create a distinctive, unified force in healthcare. Together, we have the shared vision, advanced capabilities and talented teams to deliver next-generation solutions that patients and healthcare partners need today and into the future.

The Billing Analyst is a hands-on role within the Diagnostic division of Fuze Health. This role will focus on analyzing revenue performance, monitoring collections, and ensuring billing accuracy across key revenue streams. The Analyst will help manage the end-to-end invoicing process for high volume accounts, ensuring accurate and timely billing to large healthcare organizations across multiple regions as well as maintaining master customer data, providing excellent customer support to our internal (Supply Chain, Customer Success, etc) and external stakeholder requests, and preparing month end accounting close.

This position is suited to a proactive, detail-oriented professional who can manage a high volume of requests, juggle billing deadlines, research payment and account issues, follow defined procedures and service expectations, and elevate complex or higher-risk matters with clear documentation.

• Oversee the accurate and timely processing of complex customer invoices, including intricate billing rules, tiered pricing structures, and special contract terms, ensuring compliance with company policies and SOX regulations
• Perform in-depth analysis of billing data to identify trends, potential issues, and areas for improvement, generating detailed reports for management review and decision-making
• Thoroughly interpret customer contracts to accurately apply billing terms, including service level agreements, usage fees, and billing adjustments
• Analyze and validate billing, operational, & customer data for completeness and accuracy before invoice issuance
• Work closely with account management team to ensure accuracy and resolve customer billing issues
• Maintain and input customer master data information within ERP system
• Reconciling weekly and monthly customer account statements, and follow up with clients on overdue balances
• Accurate and timely responses to requests from internal customers including accounting, sales, customer success, and senior management
• Participate in improving internal controls, policies, procedures, and process documentation
• Ad hoc projects as they arise

Minimum Qualifications:

• Bachelor’s degree in Accounting, Finance, Business Administration, or a related field (or equivalent professional experience)
• 4-15 years of accounting experience
• Solid understanding of general revenue accounting principles
• Strong Excel skills, including XLOOKUPs and pivot tables
• Familiarity with Microsoft Office Suite and Google Workspace (Gmail, GSheet, and GDrive)

Preferred Qualifications:

• Strong analytical abilities to interpret complex data, identify patterns, and troubleshoot intricate billing issues and present financial…