Accounts Receivable Analyst

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Accounts Receivable Analyst

About Us

Welcome to Med Pro Healthcare Staffing, an award-winning agency based in sunny South Florida. We specialize in connecting healthcare facilities with exceptional professionals for temporary positions nationwide, managing recruitment, payroll, and benefits for a seamless customer experience.

About the Job

The Accounts Receivable Analyst is responsible for resolving business-to-business (B2B) invoices. This person will work directly with the facility business and will ensure the accuracy and efficiency of operations, processing, and monitoring incoming payments, and securing revenue by verifying and posting receipts.

What You’ll Do

• Manage large B2B aging reports to minimize past due receivables and achieve DSO goals.
• Conduct daily analysis of accounts receivable aging reports to identify accounts that are over their credit terms and require follow-up.
• Proactively initiate escalated customer contacts to reduce open accounts receivable and expedite payment.
• Research past due accounts thoroughly to identify and investigate any discrepancies or issues that may be causing delays in payment.
• Collaborate with internal departments, including sales and customer service, to resolve billing issues and ensure client satisfaction.
• Initiate contact with customers through phone, email, and written correspondence to collect overdue payments and maintain positive customer relationships.
• Provide exceptional customer service by addressing and resolving client inquiries related to past due accounts promptly and professionally.
• Utilize effective negotiation skills to recover delinquent accounts in accordance with company policies and procedures.
• Resolve partial and unapplied payments to ensure the accuracy of the accounts receivable aging report.
• Perform day-to-day financial transactions, including verifying, classifying, computing, posting, and recording accounts receivable data.
• Maintain accurate and up-to-date customer information in cash receipts and accounts receivable aging.
• Reconcile large cash receipts to identify and resolve any issues in payments.
• Collect based on specific contractual terms for each client, ensuring compliance and accuracy in the application of payments and credits.
• Access and update client information through Vendor Management Systems portals.
• Conduct credit checks on clients to assess their creditworthiness, utilizing financial metrics such as current ratios and operating margins.
• Monitor client credit limits and payment terms, alerting management when concerning trends arise.
• Prepare regular reports on accounts receivable status, collection activities, and any issues or trends identified.
• Document all collection activities, customer communications, and resolution steps taken in a clear and organized manner.
• Lead complex account reconciliations for large clients.
• Assist with the preparation of monthly close processes for accounts receivable.
• Develop relationships with key clients, acting as a primary point of contact for high-value accounts.
• Provide training to junior analysts on accounts receivable processes.
• Contribute to departmental improvements and workflow enhancements.
• Perform other duties as required.

Required Qualifications

• High school diploma or equivalent
• Bachelor’s Degree in Accounting/Finance preferred
• 2+ years of strong B2B A/R experience in a high-volume environment
  * Required*
• Advanced in Excel
  * Required*
• Knowledge of financial system software (SAP)
  * Required*
• Strong attention to detail and high transaction and invoice volume experience
  * Required*
• Understanding of basic accounting principles
  *…