Administrative Assistant, Supporting Our Survivors - Part-Time; Orange

Position: Administrative Assistant, Supporting Our Survivors - Part-Time (Orange County)

Job Category: Programming

Requisition Number: ADMIN
001764

• Posted :
  October 8, 2026
• Part-Time
• On-site

Locations

Showing 1 location

Orange County

Description

Position Overview:

JFS is looking for a compassionate, organized, and mission-driven individual to join the SOS Orange County team as the SOS Administrative Assistant. This role provides essential administrative and program support to a team serving Holocaust survivors, including maintaining client records and documentation, supporting program processes, and assisting with day-to-day operations and limited client needs. The SOS Administrative Assistant reports to the SOS Program Manager and works closely with the broader SOS team to provide responsive, respectful, and well-organized support.

Responsibilities:

• Provide day-to-day administrative support for the SOS program, including preparing and maintaining client files, processing mail, organizing documentation, updating forms, and supporting general program operations.
• Maintain accurate and timely client and program records in ETOi (Efforts to Outcomes), SharePoint, One Drive, and hard-copy files in accordance with Claims Conference, grant, and audit requirements.
• Support Claims Conference financial assistance processes, including completing and tracking check requests, preparing client correspondence and notifications, maintaining confirmation of service documentation, and following up on required client information.
• Prepare, distribute, track, and maintain client correspondence and program documentation, including annual information updates, surveys, forms, and other required materials.
• Maintain accurate documentation of client contacts and services in ETOi and assist with other client service tracking and reporting as needed.
• Respond to inquiries from survivors and other stakeholders, providing information within the scope of the role and connecting individuals with Care Managers, Program Managers, the Director, or other appropriate team members.
• Provide limited client and program support as assigned by the Program Manager, including obtaining required documentation from clients, supporting social gatherings and community activities, and assisting with other program needs using a compassionate, person-centered, and trauma-informed approach.
• Assist with periodic program deliveries, including food cards and holiday packages, and provide client transportation on a limited, backup basis as needed.
• Provide general administrative support to the SOS team, including scheduling Advisory Committee and staff meetings, taking meeting minutes, answering and routing phone calls and emails, and assisting with invoice and mileage processing.
• Support multiple projects and priorities while maintaining accurate documentation, organization, and timely follow-through.
• Interact with clients, family members, service providers, volunteers, and colleagues in a professional, respectful, culturally responsive, and sensitive manner that promotes client dignity.
• Submit required timesheets, mileage reimbursement documentation, and other administrative records within established deadlines.
• Perform other duties as assigned.

Skills/Experience/Abilities That Are a Must-Have:

• Strong verbal and written English communication skills.
• Attention to detail and organizational skills.
• Strong interpersonal, communication, and client-service skills.
• Proficiency in Microsoft Word, including creating and formatting professional correspondence, letters, and mail merges.
• Demonstrated proficiency with Microsoft Office applications, including Word and Excel, and the ability to learn and effectively use client databases and other electronic recordkeeping systems.
• Ability to work independently, take initiative, and follow through on assigned…