Office Assistant - Fingerprinting Services

Job Description

National Livescan Fingerprinting is seeking a reliable and detail-oriented Office Assistant to support daily operations at our fingerprinting office. This role involves customer service, administrative tasks, and assisting with appointment flow to ensure a smooth and professional client experience.

Key Responsibilities:

• Greet and assist clients in a professional and friendly manner
• Verify identification and ensure required documents are completed correctly
• Manage appointments using scheduling systems
• Answer phone calls, emails, and respond to customer inquiries
• Assist with data entry and maintaining accurate client records
• Maintain a clean, organized office environment
• Handle basic office tasks such as scanning, printing, and filing

Qualifications:

• Previous office or customer service experience preferred
• Strong communication and interpersonal skills
• Detail-oriented with the ability to follow procedures accurately
• Comfortable using computers and scheduling systems
• Ability to multitask in a fast-paced environment