Manager, Partner

Position: Manager, Partner Experience

Do you want to shape the future of fintech and healthtech? Energized by challenges and inspired by bold goals? Ready to elevate your career alongside driven and talented colleagues? If that sounds like you, explore a career at Alegeus today.

Opportunity Happens Here. Manager, Partner Experience

Join our team at Alegeus, where you’ll experience unmatched opportunity and a culture that cares deeply about succeeding together. As a Manager, Partner Experience, you’ll make an impact by guiding teams and client engagements that deliver flawless implementations, successful platform changes, and exceptional client experiences, while creating greater scale, consistency, and efficiency across Professional Services. Collaborate with dedicated colleagues, embrace a spirit of innovation, and build an enriching career with us.

Opportunity Happens Here — REALIZE YOURS

Alongside the best and the brightest, you will regularly:

• Lead high-impact client delivery by ensuring new client implementations and existing client projects are executed successfully and on time, creating an experience that builds confidence and lasting client relationships.
• Set the standard for quality and readiness by championing disciplined testing and change-control practices that minimize defects, protect employers and participants, and support successful go-lives.
• Build stronger, more scalable ways of working by identifying waste, redundancies, and inefficiencies and developing repeatable plans and best practices that help the Professional Services team deliver consistently.
• Develop and empower a high-performing team by coaching colleagues to think critically, solve problems, understand risk, and confidently manage projects of varying size and complexity in a controlled environment.
• Own the path to successful delivery by overseeing projects, balancing resources and priorities, removing barriers, and serving as a key escalation point when complex client needs or delivery challenges arise.
• Create stronger connections across the business by partnering with Go-to-Market and Service Delivery teams to anticipate client needs, prevent or de-escalate issues, and prepare for new product capabilities and changing business demands.

ESSENTIAL SKILLS FOR CREATING A LASTING IMPACT

Alegeus colleagues are known as problem-solvers, risk-takers, and innovative thinkers. As a Manager, Partner Experience, these skills are essential for success:

• Abilities:
  Strong business analysis, solution design, communication, and relationship-building skills, with the ability to manage competing priorities in a fast-paced environment.
• Experience:
  
  4+ years of relevant industry experience, including 1+ year managing people or leading a team.
• Education:
  
  Bachelor’s degree or equivalent education and/or work experience required.
• Location:
  
  25% in-office hybrid (Orlando, FL; Boston, MA; Milwaukee, WI)

BECAUSE WE CARE, WE

OFFER:

• A flexible work environment
• Competitive salaries, paid vacation, and holidays
• Robust professional development programs
• Comprehensive health, wellness, and financial packages

SHARED AMBITION. INSPIRED FUTURE.

At Alegeus, our success is guided by our aligned vision and values—it is how we work together and collaborate to achieve our goals. People First. We pride ourselves in bringing talented people together and treating one another with care. Partner Powered. We are committed to empowering our partners, knowing our success is shared and we win as one. Always Advancing. We are driven by potential and relentlessly determined to achieve our goals.

“I truly believe that people who are well-skilled and talented can go wherever they want in this company. We want to create the best place anyone has ever worked.” - Alegeus employee

We are committed to a policy of Equal…