Dental Patient Coordinator​/Front Desk

Now Hiring:
Dental Front Desk / Patient Coordinator

Are you friendly, organized, and passionate about providing excellent customer service? Do you enjoy helping people feel comfortable and welcome? We are looking for a positive, dependable, and patient-focused Dental Front Desk / Patient Coordinator to join our team! Dental office experience, dental insurance knowledge, and Dentrix experience are a plus, but we welcome candidates who are eager to learn and grow!

• Welcome patients with a warm, friendly, and professional attitude.
• Check patients in and out efficiently while maintaining accurate records.
• Schedule, confirm, cancel, and reschedule appointments.
• Verify patient insurance eligibility and update insurance information.
• Collect co-payments and other applicable patient payments.
• Answer incoming calls, assist patients with questions, and direct calls to the appropriate team members.
• Communicate with patients regarding appointments, follow-ups, and treatment visits.
• Maintain accurate patient information, scan documents, and handle dental records confidentially in accordance with HIPAA requirements.
• Help coordinate patient transportation when needed.
• Support the dental team with daily administrative tasks and special projects.
• Keep the front desk and reception area clean, organized, and welcoming.
• Follow office procedures and applicable HIPAA, OSHA, and infection control guidelines.
• Work collaboratively with the team to provide an outstanding patient experience.

What We're Looking For

• A friendly, professional, and customer-service-oriented personality.
• Excellent communication and interpersonal skills.
• Strong organizational skills and attention to detail.
• The ability to multitask, prioritize responsibilities, and stay organized in a busy environment.
• Reliability, punctuality, and a positive, team-focused attitude.
• Basic computer skills and the ability to learn office software and systems.
• The ability to communicate effectively in English.
• Previous dental office or dental front desk experience is a plus.
• Knowledge of dental insurance, eligibility verification, and patient billing is a plus.
• Experience with Dentrix dental software is a plus.
• Spanish-speaking candidates are encouraged to apply!

Why Join Our Team?

• Become part of a team that values patient care and teamwork.
• Make a meaningful difference in patients' dental experiences.
• Use your existing dental knowledge or develop new skills in a dental office setting.
• Contribute to a welcoming, professional, and patient-centered environment.

What You'll Do

In this role, you will be one of the first people our patients interact with, helping create a welcoming experience from the moment they call or walk through our doors. We are looking for someone who enjoys working with people, thrives in a team environment, and can keep things running smoothly in a busy dental office.

If you're personable, organized, dependable, and enjoy helping others, we'd love to hear from you!