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Guest Experience Concierge Reservations

Listing for: Brightline
Full Time position Listed on 2026-11-09
Job specializations:
  • Hospitality / Hotel / Catering
    Customer Service Rep, Event Management & Planning, Travel Industry
  • Customer Service/HelpDesk
    Customer Service Rep, Event Management & Planning, Travel Industry
Salary/Wage Range or Industry Benchmark: 23000 - 32000 USD Yearly USD 23000.00 32000.00 YEAR

Job Description & How to Apply Below

Position: Guest Experience Concierge | Travel & Reservations

Brightline is seeking a Guest Connection Specialist in Miami to ensure an outstanding guest experience. You will interact across channels, resolve inquiries, assist with reservations, and upsell tickets and services to enhance travel experiences.

You’ll proactively tailor interactions for diverse guests, provide local travel tips, and guide guests through routes, schedules, and station amenities to build confidence before boarding.

This posting is for the Guest Experience Concierge | Travel & Reservations role at Brightline, based in Miami, FL, United States.

We are looking to fill the Guest Experience Concierge | Travel & Reservations position at Brightline in Miami, FL, United States.

The Guest Experience Concierge | Travel & Reservations role at Brightline is now open for applications in Miami, FL, United States.

Join us at Brightline as our next Guest Experience Concierge | Travel & Reservations in Miami, FL, United States.

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