Payroll & Benefits Specialist

Empowering Lives Together

Join a team dedicated to compassionate care, professional growth, and healthier communities. At Midway, your work matters, your contributions make a difference, and together we empower lives.

Ready to take the next step in your career? Browse our current openings and discover where your skills, experience, and passion can make an impact at Midway Specialty Care Center.

Department: People Operations
Reports To: VP;
People
FLSA Status: Exempt
Compensation Range: $65,000-$75,000

Midway Specialty Care is a nonprofit healthcare organization committed to providing high-quality, compassionate, and accessible care to the communities we serve. Through our growing network of locations and dedicated healthcare professionals, we work to create an environment where patients receive exceptional care and employees are empowered to make a meaningful difference.

Our continued growth depends on talented people who share our commitment to service, collaboration, accountability, and excellence. At Midway, every role contributes to our ability to strengthen our organization, support our teams, and deliver an exceptional experience for the patients and communities who depend on us.

Few things affect the employee experience more directly than being paid correctly and understanding your benefits. The Payroll & Benefits Specialist (PBS) helps ensure both happen accurately, consistently, timely, and with care.

This role coordinates the day-to-day administration of payroll and employee benefit programs while serving as an important connection among employees, the People Operations Team, Finance, payroll providers, benefit vendors, and external partners.

Coordinate Payroll Administration

Coordinate and process payroll accurately across two (2) entities of 160+ (and growing) employees within established payroll schedules.

Review employee changes, deductions, time records, payroll data, and exceptions before processing.

Research and resolve payroll discrepancies promptly.

Maintain accurate payroll information within applicable systems.

Coordinate payroll-related employee changes with the People Operations Team.

Support payroll adjustments, final pay, and other payroll transactions.

Maintain appropriate payroll records and documentation.

Monitor established payroll controls and deadlines.

Administer Employee Benefits

Coordinate employee benefit enrollments, qualifying life events, changes, and terminations.

Support annual benefits open enrollment activities and employee communications.

Serve as a knowledgeable resource for routine employee benefit questions.

Coordinate with benefit brokers, carriers, and other benefit partners.

Maintain accurate benefit elections and employee information.

Support benefit reconciliation and identify discrepancies requiring correction.

Support the payroll and benefits components of employee leave and accommodation processes in coordination with the Regional People Operations Generalist, VP;
People, and applicable manager.

Support the Employee Lifecycle & Shared Services Model

Serve as the functional owner for payroll and benefits activities throughout the employee lifecycle, including new-hire setup, employee changes, benefit events, payroll-impacting transactions, and separation-related processing.

Partner with the People Operations Administrator, Regional People Operations Generalist, Talent Acquisition Specialist, and VP;
People to ensure timely and accurate handoffs across the employee lifecycle.

Manage and monitor the Payroll & Benefits shared inbox as the primary communication channel for payroll and benefits requests, maintaining appropriate visibility,…