Administrative Support Specialist

Agency

Dept of State Treasurer

Division

Retirement Division

Job Classification Title

Administrative Specialist II (S)

Position Number

Grade

NC09

About Us

Our mission is to preserve, protect and sustain the state’s pension and healthcare plans, generate investment returns in excess of comparable public pensions, properly account for and report on all funds that are deposited, invested, and disbursed through the North Carolina Department of State Treasurer, assure the financially sound issuance of debt for state and local governments, maintain the state’s “AAA” bond rating, and provide exemplary service across all divisions of the Department.

Description

of Work

This position is located in the Retirement Processing Section of the Retirement Systems Division. This position is responsible for processing estimate requests, service purchases, affidavit calculations, service audits, and earnable allowance requests.

Knowledge

Skills and Abilities

/Management Preferences

* The anticipated hiring rate for this position is up to $54,156.00, based on available funding and internal equity considerations.*

Job Description

• Performs service audits by reviewing member history and employer reports to determine months of creditable service; research gaps in employment history; analyzes service related to disability requests.
• Researches non-contributory time associated with Workers’ Compensation and disability.
• Verifies information with employers on employment dates, employment gaps, length of service and any other member history.
• Responds to internal and external emails from customers.
• Assists with Service Estimates and Service Purchases as needed.

Knowledge

Skills and Abilities

/Management Preferences

Qualified applicants must possess, and application must clearly reflect work experience that demonstrates the following:

• Ability to communicate effectively, both orally and in writing.
• Ability to organize, prioritize, and manage multiple tasks and responsibilities efficiently while maintaining accuracy and attention to detail.
• Ability to understand and interpret laws and policies.

Management Preferences:

• Experience in research and documentation of findings.
• Experience in written correspondence.

Inquiries and applications will be kept strictly confidential.

Salary Range -

$41,206.00-$72,113.00

Position is Subject to FLSA Overtime

This position may be assigned additional job functions as needed. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice based on business conditions or as required by the agency to fulfill its mission.

Minimum Education and Experience

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through either years of education, years of directly related experience, OR a combination of both. See oshr.nc.gov/experience-guide for details_ . _

The minimum Education and Experience is a high school diploma or General Educational Development (GED) diploma and four years of related administrative experience; or equivalent combination of education and experience.

Important:
This posting closes at 11:59:59 PM the night BEFORE the End Date above.

If you have student loans, becoming a state employee includes eligibility for the Public Service Loan Forgiveness Program. Visit (Use the "Apply for this Job" box below). to learn more.

This position currently qualifies for a hybrid telework option with routine office and remote workdays. The NC Department of State Treasurer trusts our employees to be self-motivated and successful in…