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TAC Engineer : Customer Tech Support

Listing for: TRACCS
Full Time position Listed on 2026-11-09
Job specializations:
  • IT/Tech
    IT Support, Technical Support
Salary/Wage Range or Industry Benchmark: 70000 - 80000 USD Yearly USD 70000.00 80000.00 YEAR

Job Description & How to Apply Below

Position: TAC Engineer I: 24/7 Customer Tech Support

Hitachi Mobility Multimodal Solutions (HMMS) seeks a TAC Engineer I in Apex, NC to identify and resolve issues in HMMS software and hardware. You will advocate for customers, document issues, and collaborate across departments to reach timely resolutions.

Responsibilities include handling incidents, logging data, and contributing to knowledge base updates while maintaining strong customer relations and ongoing technical growth.

We invite applications for the TAC Engineer I: 24/7 Customer Tech Support position located in NC, United States.

Step into the TAC Engineer I: 24/7 Customer Tech Support role at TRACCS in NC, United States and grow with us.

Please review the full job details above before applying.

If your experience matches this role, we encourage you to apply.

All applications are reviewed carefully by our team.

The position is based in NC, United States.

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