Production Supervisor

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The Gastonia Plant Shift Leader is responsible for leadership and support of our production personnel within their shift. The Shift Leader is expected to seek out learnings and understandings to know what is necessary for their team, and individual team members, to successfully grow, develop, and deliver results. The Shift Leader also manages and oversees all shift operations in a manner that enhances the plant’s safety, engagement, cost, productivity, efficiency, quality, and customer service.

The Shift Leader is expected to drive continuous improvement efforts brought up on shift all the way through to completion.

The Shift Leader works a 12-hour rotating shift with his/her corresponding team: A, B, C, or

D.

Reports to
:
Operations Leader

Span of Control
:
Operations Technicians (9-10 employees)

JOB RESPONSIBILITIES Lives the Safety Stand, Adheres to Safety Responsibilities, & Consistently Drives to a Safer Workplace

• Constantly work to ensure a safe work environment through strict adherence to OC safety policies and procedures
• Drive the execution of regular safety requirements – Monthly participation, BBS, Hazard Identification, safe work permits, reporting of near misses, safety inspections, etc.
• Effectively communicate Owens Corning's stand on safety throughout the Operations Department to ensure employees believe in and behave in a manner that supports our stand: all accidents are preventable, safety is everyone's responsibility, and that working safely is a condition of employment at Owens Corning
• Drive Continuous improvement in the areas of Safety and Housekeeping
• Reports any unsafe act, condition, accident, or injury immediately.

Drive Actions to Support Customer Satisfaction and Quality Commitments

• Understand and communicate customer expectations throughout the Operations Department, and ensure all products meet customer standards and requirements
• Develop Standard Work for areas that directly correlate to Quality Management
• Perform Root Cause Analysis with the involvement of team members on all quality issues/ customer complaints
• Train the shift on problem solving skills, empower team members to act, and coach through to resolution
• Participate in customer trials (both onsite and at customer locations) to support customer needs and requirements

Lead and Develop Talent

• Have the technical aptitude and knowledge to coach team members on process knowledge and technical understanding of the different areas of the line
• Enforce accountability across the shift for adherence to plant and corporate policies and procedures
• Fairly and effectively allocate people resources to cross-training efforts and execute proper documentation and updates along with this process
• Develop and oversee onboarding and training plans for new hires as needed
• Regularly provide candid feedback on expectations and performance to team members
• Actively participate, and encourage team members to participate, in training and growth opportunities
• Partner with HR to continuously improve and implement the performance management system for primary employees
• Execute quarterly performance review process and deliver feedback and action plans to team members
• Establish an engaged workforce on shift characterized by mutual trust, open communication, teamwork and recognition
• Gather input from and engage all team members in productivity initiatives

Accountable for Administrative Processes

• Verify team member time and attendance as well as scheduling
• Drive overtime needs to a minimum, and schedule employees for overtime only as business needs dictate
• Appropriately track and document employee occurrences and subsequent coaching conversations as needed. These could be for safety, attendance, performance, etc.
• Docum…