Mobile Response Officer - Relief

About the Company

Ward Security provides security services solutions to a range of UK businesses. Security services include CCTV security systems, property management, guard dog security, key holding services, security guard patrol services, response alarm systems and more. With over 1500+ of our amazing people operating nationally.

We seek the best talent to uphold our vision:
We look after our people; our people look after our clients. We aim to retain and attract the very best of both.

Do you have previous security experience and hold a UK Manual driving licence? Can you work independently while maintaining a high level of professionalism? Are you looking for a fast‑paced, dynamic role where no two days are the same? We are seeking Relief Mobile Security Officers to join our security team, providing rapid response and proactive patrolling across multiple client sites.

This role requires a high level of vigilance, strong problem‑solving skills, and the ability to manage security concerns efficiently. You will be responsible for locking and unlocking premises, responding to alarms, and conducting site patrols as required.

• Conduct regular mobile patrols to ensure security across client sites
• Respond quickly to alarms and security concerns raised by the Network Operations Centre (NOC)
• Lock and unlock client premises as required
• Operate a company vehicle safely while traveling between sites
• Document and report all incidents, including security breaches, accidents or unusual occurrences
• De‑escalate conflicts and disputes calmly and professionally
• Maintain a high standard of customer service while engaging with clients, staff and visitors

• Valid SIA Door Supervisor Licence
• Full UK Manual Driving Licence
• Previous experience in a mobile security role (preferred but not essential)
• Strong customer service and communication skills
• Ability to think quickly and solve problems under pressure
• Positive attitude towards people and challenges
• Ability to work independently and respond flexibly to different locations

• Company vehicle provided for patrols
• Financial support for SIA Licensing and renewals
• Company Pension Scheme
• Life Assurance benefits
• Career progression, training and development opportunities
• Uniform provided, SIA Licensing savings scheme, Cycle to Work salary sacrifice scheme, Pension and Life Assurance benefits
• Reward membership includes retail discounts, cinema tickets, gym membership, 24/7 free Employee Assistance Programme and many other fantastic benefits