Engagement Manager

Responsibilities

As an Engagement Manager, you bring focus and direction to complex projects, acting as the key link between our delivery teams and the client. You combine structure with adaptability, using clear communication and strong oversight to ensure delivery quality, manage risks, and confidently lead the engagement from start to finish.

• Mobilizing Engagement: Setting up scope, governance, and ways of working so teams can start strong.
• Building Client Relationship: Being the go‑to person, developing trust, and keeping collaboration healthy.
• Overseeing Delivery: Tracking progress, timelines, outcomes, and utilization without losing sight of the human side.
• Supporting The Team: Helping consultants stay aligned, removing obstacles, and keeping the work flowing by aligning cross‑functional teams across our full portfolio of consultancy, training, and managed services.
• Managing Risk & Issue: Spotting problems early, addressing them transparently, and escalating when needed.
• Internal Alignment: Sharing status, risks, forecasts, and resource needs with our internal stakeholders.

You combine delivery excellence with strong relationship‑building skills, enabling you to translate client needs into clear direction and successful outcomes. You thrive in environments where you navigate complexity, bring structure, and guide teams with confidence. With a natural ability to connect business goals, delivery realities, and stakeholder interests, you support clients and colleagues by keeping consultants aligned, removing obstacles, and ensuring the work flows smoothly.

Your mindset is proactive, your communication is clear, and your focus is always on delivering value.

• Strong communication and stakeholder‑management skills, and a collaborative mindset aligned with our values of people first, customer intimacy, and long‑term partnership.
• A good sense of governance, budgeting, forecasting, and risk management.
• The ability to translate client challenges into actionable plans, roadmaps, and strategic conversations.
• Affinity with Microsoft technologies, cloud delivery, or modern engineering practices (a plus).

• Integrate into XMS by collaborating closely with consultants, architects, and fellow Engagement Managers to master our way of working.
• Lead high‑impact engagements where you balance scope, budget, and team performance to deliver measurable outcomes.
• Develop a strong advisory presence with clients by identifying risks early, shaping roadmaps, and uncovering new opportunities.
• Share your expertise within XMS by contributing to best practices, internal playbooks, and team learning sessions.

• Knowledge sharing at the core: Weekly XKEs, quarterly Innovation Days, and colleagues who genuinely enjoy sharing and learning from each other.
• Broadening your expertise: €5k annual learning budget, unlimited training access, and colleagues across cloud, data, AI, and security.
• Everything under one roof: Knowledge sharing, challenging projects, growth opportunities, and plenty of humor – daily.
• Making memories together: Annual ski trips (Skibia), summer getaways (Scubia), and a wide variety of activities from motorcycling and hockey to cooking workshops and karaoke.

Does this sound like the kind of place where you can thrive? Hit the apply button, reach out for a chat, or meet us at one of our events.