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Sales Order Management Coordinator

Job in Hoddesdon, Hertfordshire, EN11, England, UK
Listing for: Pharmaron
Full Time position
Listed on 2025-12-30
Job specializations:
  • Business
    Office Administrator/ Coordinator
Job Description & How to Apply Below

Sales Order Management Coordinator

Location:

Hoddesdon

Pharmaron is a global CRO helping pharma and biotech companies bring new therapies to life. With over 21,000 employees worldwide across 23 locations in the U.S., U.K. and China, we support drug discovery through to manufacturing with fully integrated, high-quality services.

Job Introduction

We’re proud of the impact we make and just last year, we supported over 780 discovery projects, 1,000+ CMC programmes, and 1,000+ clinical trials across all phases. Our teams are involved in everything from small molecules to biologics and gene therapies, and we work with more than 3,000 global customers.

About the Role

Pharmaron is currently looking to recruit a Sales Order Management Coordinator to support sales order processing of contracts, revenue forecasting & recognition, invoice tracking on project milestones, calculating budgets on larger contracts and other contracts order administration duties. This is a team role and there will be a lot of interaction with other departments such as Business Development, Operations and Finance.

Key Responsibilities
  • Maintaining sales order (contracts) and revenue records in our systems, from project set up through to fulfilment (release for invoicing and marking of achievement of revenue milestones), in accordance with the contracts established with our clients and in compliance with company and accounting policies.
  • Review contracts (Quotations, Work Orders and Purchase Orders) for completeness, compliance and accuracy.
  • Translate information from the contract to setting up the project in Access Focal Point (project software application) including the associated revenue recognition and invoicing profiles.
  • Raise internal purchase order requests for multi-site projects.
  • Trigger invoice requests in a timely manner – at signature of contract, regular monthly invoicing, per milestones or at project completion and through review of weekly invoicing milestone report.
  • Work collaboratively with the Business Unit Directors and Project Managers to ensure relevant monthly revenue recognition and invoicing activities undertaken across all projects.
  • Assist Project Managers by providing project timely reporting and analysis of information.
  • Assist in setting up and updating detailed tracking spreadsheets in Excel for multi-site/ complex/ long-term projects.
  • Work with site Management Accountant to ensure accurate recording of monthly revenue.
  • Evaluate processes and procedures to enhance the effectiveness of the business operations to support the growth in quantity and complexity of deals.
  • The job holder will be required to operate Focal Point for which proficiency is required or can be attained quickly and Access Dimensions (training on these systems will be provided).
Candidate Profile
  • Maintaining sales order (contracts) and revenue records in our systems, from project set up through to fulfilment (release for invoicing and marking of achievement of revenue milestones), in accordance with the contracts established with our clients and in compliance with company and accounting policies.
  • Review contracts (Quotations, Work Orders and Purchase Orders) for completeness, compliance and accuracy.
  • Translate information from the contract to setting up the project in Access Focal Point (project software application) including the associated revenue recognition and invoicing profiles.
  • Raise internal purchase order requests for multi-site projects.
  • Trigger invoice requests in a timely manner – at signature of contract, regular monthly invoicing, per milestones or at project completion and through review of weekly invoicing milestone report.
  • Work collaboratively with the Business Unit Directors and Project Managers to ensure relevant monthly revenue recognition and invoicing activities undertaken across all projects.
  • Assist Project Managers by providing project timely reporting and analysis of information.
  • Assist in setting up and updating detailed tracking spreadsheets in Excel for multi-site/ complex/ long-term projects.
  • Work with site Management Accountant to ensure accurate recording of monthly revenue.
  • Evaluate processes and procedures to enhance the…
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