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Shift Lead; NI

Job in Holywood, County Down, BT18, Northern Ireland, UK
Listing for: B&Q
Part Time position
Listed on 2025-12-28
Job specializations:
  • Entertainment & Gaming
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 27709 GBP Yearly GBP 27709.00 YEAR
Job Description & How to Apply Below
Position: Shift Lead (NI)

Shift Lead (NI)

B&Q Holywood, Northern Ireland, United Kingdom

Full time, Part time or Job Share

Permanent Contract - 18.5 to 36.75 hours per week

Full time equivalent £27,709.50 per annum + Pension + 6.6 Weeks Holiday

B&Q Holywood Exchange

Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Shift Lead and you’ll be a big part of this.

Role

Your role as a Shift Lead is pivotal in ensuring a safe working and shopping environment. You’ll oversee your shift to cultivate a great experience for both colleagues and customers daily. In this role you will:

  • Be the heartbeat of the store day-to-day and ensure operations are running smoothly.
  • Make sure colleagues are deployed correctly to “make every customer count” throughout your shift.
  • Be the first point of contact for customers and colleagues.
  • Ensure the store remains safe at all times.
What We Need
  • Passionate about customers and doing the right thing for them.
  • Comfortable with a global view and not constrained to specific areas of the store.
  • Safety conscious with an eye for detail to spot compliance opportunities.
  • Enjoy interacting with colleagues and working in a team.
  • Bring energy to each day and motivate those around you.
  • Confident to have autonomy and trust to make decisions for the customer at pace.
Benefits

We’re committed to making B&Q more diverse and representative and ensuring everyone can feel belonging and have equal opportunities. You will have access to a range of networks and support diversity and inclusion.

In addition, we offer a competitive salary and a benefits package including:

  • Award-winning pension scheme
  • Share Save options
  • 6.6 weeks holiday
  • Payroll giving
  • Employee Assistance Programme
  • Shopping discounts
  • Colleague wellbeing benefits and more

For recruitment adjustments or any accommodation requests, contact

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