Auto Operations Clerk
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Transportation
Transportation & Logistics, Transportation Manager, Dispatcher, Freight
Job Description & How to Apply Below
Founded in 1882, Matson (NYSE: MATX) is a leading provider of ocean transportation and logistics services. Matson provides a vital lifeline of ocean freight transportation services to the domestic, non-contiguous economies of Hawaii, Alaska, and Guam, and to other island economies in Micronesia. Matson also operates premium, expedited services from China to Long Beach, California, which includes cargo from other Asia origins, provides services to Okinawa, Japan, and the South Pacific, and operates an international export service from Alaska to Asia.
DescriptionPosition at Matson Terminals, Inc
About UsFounded in 1882, Matson (NYSE: MATX) is a leading provider of ocean transportation and logistics services. Matson provides a vital lifeline of ocean freight transportation services to the domestic, non-contiguous economies of Hawaii, Alaska, and Guam, and to other island economies in Micronesia. Matson also operates premium, expedited services from China to Long Beach, California, which includes cargo from other Asia origins, provides services to Okinawa, Japan, and the South Pacific, and operates an international export service from Alaska to Asia.
Matson Logistics extends the geographic reach of Matson's transportation network throughout North America and Asia. Its integrated logistics services include rail intermodal, highway brokerage, warehousing, freight consolidation, supply chain management, and freight forwarding to Alaska. Matson is honored to be certified as a Great Place to Work. Learn more at
The Role
Assists Matson auto and conventional customers with the availability, booking, delivery, and receipt of vehicles. In addition, assist Neighbor Island ports and P32 port in the same manner.
What You’ll Do- Greets and assists customers, consignees, and truckers in person or with telephone calls regarding availability, booking, delivery, and receipt of vehicles. Answers queries regarding vessel arrivals and departures.
- Compiles and maintains files for west bound and east bound vessels. For east bound vessels, audits, sorts and distributes dock receipts, auto survey sheets, etc.
- Maintain Matson database operating system to ensure accuracy related to container and auto operations, stuff and un-stuff, shipping for east bound and Neighbor Island ports.
- Assists in all phases of tracking and locating east bound, west bound and Neighbor Island vehicles.
- Distributes inter-office mail and monitors facsimile machines. Maintains requisition files, orders office supplies and forms to ensure proper inventory levels.
- Able to work overtime and weekends.
- Audit transfer from and to P32.
- MTI CFS, CY, CVS, F&M supervisors, and office staff, CFS warehouse persons, MNC freight operations, Neighbor Island Ports, Customer Service and Honolulu Terminal clerks.
- Customers, consignees, contract agents, and government agency personnel.
- Computer proficiency.
- Excellent customer service skills.
- Problem analysis and problem resolution at a functional level.
- Excellent interpersonal and communication skills.
- A strong team player.
- TWIC card required.
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Physical demands:
While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to operate a personal computer, finger, handle or feel objects, tools or controls; reach with hands or arms; climb stairs;…
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