Sales & Marketing Manager

Our Sales & Marketing Manager will work alongside our senior management team and Director of Sales and Marketing to deliver our financial and service objectives here at Tylney Hall Hotel.

• Develop and lead the annual sales & marketing plan to successfully deliver the Elite Hotels vision, commercial targets, and customer satisfaction.
• Solicit new and existing corporate accounts to meet and exceed revenue goals.
• Account management of our corporate agreements, MICE agreements, and partnerships.
• Review and audit our current sales processes. Implement new strategies and lead our sales and marketing culture.
• In conjunction with our wider sales team, attend trade shows, community events, and industry meetings.
• Attend and lead our weekly Yield meetings.
• Be our data and reporting ambassador for sales and marketing, Opera reporting, and data analysis.
• Host familiarisation and press trips, ensuring the best representation for Tylney Hall.
• Support with hotel show rounds, including MICE and weddings with the goal of increasing enquiry conversion rates.
• Be our ambassador for Elite Diners to improve performance and drive revenue.
• Encourage and evoke a sales and marketing culture. Maximise opportunities as they present.
• Develop and manage the S&M budget in conjunction with the Director of Sales and Marketing and Head of Marketing.
• Management of an Events Sales Manager and a Reservations Manager. Setting financial targets, implementing processes, and supporting day-to-day activities.
• Analysis of local market trends and competitor activity.
• Proactively gather content for social media marketing.
• Working alongside a central marketing support team, executing marketing campaigns, and actively promoting on‑property.
• Create and update, take to market, and drive results for the annual Calendar of Promotions and special events.
• Ensure the hotel is represented accurately on all external platforms maximising results. This includes all key segments: leisure, corporate, MICE, and weddings.
• Work alongside our Group Sales Manager to proactively engage with business prospects.

At Elite Hotels we have a single minded and unwavering goal to make every visit to our hotels a positive experience that customers feel compelled to talk about.