Software Quality Assurance Lead

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Job Description

At Regions, the Software Quality Assurance (QA) Lead supports the application development organization by providing support for preparation of the test strategy, testing approach and resource needs. The Software QA Lead supports functional and non-functional testing coordination and tracking including for the project or application under test. This role may serve as a lead for various team sizes and various applications throughout Regions, contributing to technical skill and knowledge development.

Primary

Responsibilities

• Leads Regions' projects from a QA standpoint working closely with the project manager, Application Development team(s), Business Units, Compliance, Risk and Audit

• Coordinates testing activities, along with resource and funding requirements

• Designs the test strategy and test planning for the project or application

• Coordinates test planning, creation, and execution

• Provides test management guidance

• Selects test management tools and coordinates tool onboarding, training, and optimal utilization

• Partners with Test Automation teams and provides updates about the project

• Defines and tracks quality assurance metrics for the project

• Creates and publishes quality assurance reports for the project

• Captures project quality assurance health scores

• Defines and manages defect workflow

• Influences teams to implement quality assurance best practices

• Adheres to software testing standards

• Assists in onboarding quality assurance talent for projects (onsite/offshore)

• Reviews and manages vendor contracts and provides input

• Assists in the onboarding of external resources

• Prepares a transition plan for automation efforts for on-going support

• Assists in preparing a roadmap for projects after closure

• Ensures compliance with risk management programs, rules and regulations, and cybersecurity practices; identifies opportunities for and supports process improvements; applies disciplined change management practices

This position is exempt from timekeeping requirements under the Fair Labor Standards Act and is not eligible for overtime pay.

Requirements

• Bachelor’s degree in a related field and four (4) years of quality or related experience

• Or High School Diploma or GED and eight (8) years of quality or related experience

Preferences

• Project management experience

• Familiarity with Regions’ testing standards

• Working knowledge of software implementation methodologies

• Working knowledge of test automation

• Working knowledge of test case design and strategy

• Working knowledge of test management tools such as Azure Dev Ops, qTest, Jira, or Application Lifecycle Management (ALM)

• Working knowledge of Tosca, Selenium

Skills and Competencies

• Ability to adapt to…