Financial Services Administrator TimePermanent

• Location: Horsham
• Hours: Monday – Friday, 9am – 5 pm Onsite

We’re seeking a skilled and motivated Financial Services Administrator to become a valued member of our clients collaborative team in Horsham. If you’re looking to grow your career in a supportive, professional environment with a friendly and experienced group, this could be the perfect fit.

As a key part of their operations, you’ll provide essential administrative support to their Financial Advisers, helping to ensure a seamless experience for our clients across pensions and investment services. Your precision and client‑focused mindset will be vital in maintaining our high standards of service.

• Delivering end‑to‑end administrative support to our advisers
• Maintaining accurate client records using our CRM systems (XPLAN/360)
• Preparing client documentation and correspondence
• Handling new business submissions and ongoing transactions (e.g., fund switches, income withdrawals)
• Coordinating with providers to track and progress applications
• Keeping clients informed throughout their journey
• Managing Letters of Authority and following up as needed

• Proven experience in a Financial Services administration role
• Strong organisational skills and attention to detail
• Ability to manage multiple priorities in a fast‑paced setting
• Clear and confident communication skills
• A collaborative team player with a high level of professionalism and integrity
• 23 days holiday (rising to 25 with service), plus bank holidays
• Company pension scheme
• Death in Service and Income Protection benefits
• Discretionary bonus opportunities