Customer Value Advocate - SaaS & Retention
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Customer Service/HelpDesk
Customer Success Management, Customer Service Rep, Client Relationship Management, HelpDesk/Support
Job Description & How to Apply Below
Phenom is seeking a Customer Value Specialist to deliver exceptional customer support and maximize value from our talent experience platform. The role is on-site five days a week, serving as primary client contact, analyzing usage data, and collaborating with internal teams to drive satisfaction and retention.
You will build relationships, conduct regular check-ins, and training when needed, with a focus on upselling opportunities and long-term client success.
The following position is for a Customer Value Advocate - SaaS Growth & Retention with Phenom.
Please review the full job details above before applying.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
The position is based in Horsham, PA, United States.
This opportunity is part of our work in Sales.
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