Senior Clinic Operation Executive

Responsibilities:

• Oversee daily clinic operations ensuring alignment with service standards and operational requirements to ensure clinic runs smoothly and efficiently.
• Manage clinical workflow to enhance the quality of patient care.
• Registration of patients, dispensing of medication and collection of payments
• Handle appointment bookings and inquiries via phone, email, and in person
• Ordering stock (Medications, consumables) and supplies for the clinic.
• Conducts regular inventory checks, manage stock levels.
• Process & submit government and insurance claims
• Maintain overall facility management of the clinic, including cleanliness, safety, and functionality. Opening & closing of clinic premise.
• Train, and supervise new clinic staff. Plan and review clinic staff development and training needs.
• Obtains and verifies patient billing information, processes patient payment, and maintain records. Ensure thorough documentation and systematic record- keeping on clinical activity.
• Create and implement policies and procedures to improve clinic operations.

• Diploma in relevant disciplines (healthcare) with 2-4 years of clinic operation & new clinic set up experience
• Prior experience working in a in GP clinic is a must.
• Familiar with MOH regulatory requirements
• Possess strong people management skills
• Excellent interpersonal and communication skills
• Able to work & support staggered hours.

Location:

Hougang
Joining - Asap
Salary will commensurate based on the experience and skill sets.