Senior General Manager

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Ready to step into a top‑tier leadership role in one of the UK’s busiest airport environments? We’re looking for a Senior General Manager to lead one of TRG Concessions’ most complex, high‑volume sites – wagamama in Heathrow Terminal 5. You’ll operate at the highest level below area leadership, owning commercial performance, operational excellence and people development across multiple brands and teams.

In a fast‑paced airport setting (yes, early starts from around 3am), you’ll be a visible, values‑led leader who inspires other and turns strategy into results.

At TRG, our people are everything. We’re passionate about creating workplaces where leaders can grow, develop strong teams and make a real impact every day.

• Bonus paid twice a year
• Excellent career development with training and apprenticeships
• Free meal on every shift
• Up to 30% discount across all TRG brands (no guest limit, including wagamama)
• Duty free discounts (excluding alcohol and cigarettes)
• Access to a wide‑ranging discount platform
• Wagestream – access your wages as you earn them

• Experience leading complex, high‑volume or multi‑site hospitality operations
• Strong commercial skills with full ownership of P&L and KPIs
• A confident, inspiring leader with a passion for developing future talent
• Solid knowledge of Health & Safety, Food Safety and Licensing
• Excellent communication, organisation and stakeholder management skills
• Comfortable working in a fast‑paced airport environment with early starts
• Able to account for the last 5 years of work, education or personal history, and complete a criminal record check

We’re committed to creating an inclusive environment where everyone belongs. We celebrate diverse voices, are a Disability Confident Employer
, and will support any adjustments needed throughout the recruitment process.

• Director

• Full‑time

• Management and Manufacturing

• Hospitality