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Senior General Manager

Job in Hounslow, Greater London, TW3, England, UK
Listing for: TRGC
Full Time position
Listed on 2025-12-23
Job specializations:
  • Management
    Operations Manager, Retail & Store Manager
Job Description & How to Apply Below

Join to apply for the Senior General Manager role at TRGC

Ready to step into a top‑tier leadership role in one of the UK’s busiest airport environments? We’re looking for a Senior General Manager to lead one of TRG Concessions’ most complex, high‑volume sites – wagamama in Heathrow Terminal 5. You’ll operate at the highest level below area leadership, owning commercial performance, operational excellence and people development across multiple brands and teams.

In a fast‑paced airport setting (yes, early starts from around 3am), you’ll be a visible, values‑led leader who inspires other and turns strategy into results.

At TRG, our people are everything. We’re passionate about creating workplaces where leaders can grow, develop strong teams and make a real impact every day.

What’s In It For You…
  • Bonus paid twice a year
  • Excellent career development with training and apprenticeships
  • Free meal on every shift
  • Up to 30% discount across all TRG brands (no guest limit, including wagamama)
  • Duty free discounts (excluding alcohol and cigarettes)
  • Access to a wide‑ranging discount platform
  • Wagestream – access your wages as you earn them
What we’re looking for in our Senior General Manager…
  • Experience leading complex, high‑volume or multi‑site hospitality operations
  • Strong commercial skills with full ownership of P&L and KPIs
  • A confident, inspiring leader with a passion for developing future talent
  • Solid knowledge of Health & Safety, Food Safety and Licensing
  • Excellent communication, organisation and stakeholder management skills
  • Comfortable working in a fast‑paced airport environment with early starts
  • Able to account for the last 5 years of work, education or personal history, and complete a criminal record check

We’re committed to creating an inclusive environment where everyone belongs. We celebrate diverse voices, are a Disability Confident Employer
, and will support any adjustments needed throughout the recruitment process.

Seniority level
  • Director
Employment type
  • Full‑time
Job function
  • Management and Manufacturing
Industries
  • Hospitality
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Position Requirements
10+ Years work experience
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