Associate Analyst; Exe Lvl; Community Engagement Coordinator

APPLICATIONS ACCEPTED FROM: ALL PERSON INTERESTED

DIVISION: EXECUTIVE

REPORTING

LOCATION:

901 BAGBY ST., 8TH FL.

WORKDAYS &

HOURS:

MONDAY - FRIDAY 8AM - 5PM
* Regular evening and weekend work is required for community events and programming.
* Subject to change

DESCRIPTION OF DUTIES/ ESSENTIAL FUNCTIONS

This job is about building on a foundation of honoring, uplifting, and transforming how the Controller’s Office engages with and for the communities therein. You will be joining a team that has built the largest City Hall - Legacy Room event to date, regularly convenes leaders across sectors for in-depth policy discussions, and is in the process of building programs intended to leave lasting impact beyond a given term.

Under the direction of the Director of Programs and Strategic Initiatives, the Community Engagement Coordinator is the Controller’s Office’s principal day-to-day organizer. The position owns the Office’s relationships at the neighborhood and super-neighborhood level, builds and maintains the systems that make outreach measurable, and executes the Office’s community programming end to end.

This is an execution-focused, field-facing role. We believe that community engagement can be data-driven and drives strategic and policy-based decision making. The right person not only believes that but is dedicated to putting that belief on display.

Community organizing and relationships

• Serves as the Office’s primary contact at the neighborhood and super-neighborhood level, building and sustaining direct relationships with civic clubs, neighborhood associations, faith communities, small businesses, advocacy groups, and resident leaders.
• Identifies and maintains a defined set of priority stakeholders across constituency groups with whom the Office is deeply integrated — co-hosting events, in regular communication, and jointly pursuing shared goals.
• Represents the Controller’s Office at community meetings, civic events, public forums, and neighborhood gatherings.

Controller engagement pipeline

• Builds and manages a proactive pipeline of community engagement opportunities for the Controller, sourcing and vetting invitations rather than processing only what arrives.
• Manages intake, triage, and tracking of all incoming community requests for the Controller’s participation, with clear recommendations on which to accept.
• Prepares talking points, backgrounders, and briefing materials for the Controller and senior staff for community engagements.
• Coordinates senior staff community engagement assignments, including constituency group assignments, scheduling, preparation, and follow-up reporting.

Outreach systems and data

• Owns the Office’s Constant Contact platform end to end: list architecture, segmentation, tagging, carve-outs and sensitivities, deployment, and performance reporting.
• Builds the Office’s constituent list over time — growing it through events, partnerships, and direct outreach, not only maintaining what exists.
• Owns the Office’s community engagement tracker — an Excel-based workbook covering stakeholders and community partners, relationship history, events and programs, resolutions and certificates, and engagement grading.
• Trains and supports senior staff and other Office personnel on community engagement processes and tracking.
• Tracks and reports on participation, partnerships, attendance, geographic reach, and other engagement metrics; analyzes results and recommends adjustments.
• Conducts research on community organizations, neighborhood priorities, and demographic trends to inform outreach strategy.

Program and event execution

• Owns assigned community programs and citywide engagement efforts end to end.
• Serves as the Director’s right hand on strategic programs and Office-led events.
• Plans and executes…