More jobs:
Lead Automotive Service Advisor
Job in
Houston, Harris County, Texas, 77246, USA
Listing for:
Yes-Auto-Fix-
Full Time
position
Listed on 2026-11-02
Job specializations:
-
Automotive
Automotive Technician, Automotive Mechanic
Job Description & How to Apply Below
Kingwood Tire & Auto, part of D.I.B. Automotive Group, needs a seasoned Service Advisor to run the front counter of a high-volume tire and auto repair shop. If you know cars, can sell repairs honestly, and can keep a full bay of technicians moving, this role pays what you’re worth: $75,000–$130,000 per year plus a sign-on bonus of up to $10,000.
This is a senior position. We need at least 5 years of automotive service writing, service advising, or service management experience, so this role isn’t a fit for entry-level applicants.
Why Work With Us- $75K–$130K annual earning potential (base + performance)
- Up to $10,000 sign-on bonus
- Health insurance
- Paid time off
- Employee discounts on parts and service
- Employee Assistance Program (EAP)
- Tuition reimbursement and paid professional development
- Steady car count. Customers are already coming through the door.
- Room to grow into service manager or multi-location roles across D.I.B. Automotive Group (7 Houston-area locations)
- Greet customers, write repair orders, and find out what each vehicle needs
- Review digital vehicle inspections (DVI) and present recommended repairs and maintenance with clear pricing
- Turn technical findings into plain-language explanations that build trust and win approvals
- Sell needed repairs, tires, brakes, alignments, and preventive maintenance with confidence and integrity
- Dispatch work to technicians, prioritize the board, and keep vehicles moving on time
- Track technician productivity and daily shop workflow with the service manager
- Keep customers updated from drop-off to pickup
- Document approvals, declined work, and customer conversations accurately in the shop management system
- Make follow-up calls after service to make sure customers are satisfied
- Handle concerns and escalations professionally
- Coach and support newer advisors and team members
- Keep up with current repair procedures, vehicle technology, and industry best practices
- 5+ years as an automotive service advisor, service writer, or service manager
- Strong mechanical knowledge of diagnostics, repair, and maintenance
- Leadership experience in an automotive service department
- A proven record of hitting sales targets in auto repair
- Experience with shop management software (Tekmetric, Mitchell, Shop-Ware, or similar)
- Solid knowledge of tires, state inspections, brakes, and general repair
- Ability to multitask and stay organized in a fast-paced shop
- Professional, reliable, and customer-first
- ASE certification (C1 Service Consultant) preferred, not required
Location:
Kingwood Tire & Auto
1208 Stonehollow Drive
Kingwood, TX 77339
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