Revenue Operations Lead – Salesforce & AI Tools

Position: Revenue Operations Lead – Salesforce & AI Tools Role

This role sits at the intersection of Revenue Operations and Customer Success Operations — one of the fastest-growing specializations in SaaS and membership businesses. The skills built here (Salesforce admin, automation via Zapier/Make/Claude, dashboard design, churn analytics) are highly transferable and in strong demand across tech, nonprofit, and media sectors.

Compensation check:

At $45–$55/hr part-time, the annualized equivalent (20 hrs/week, 50 weeks) is roughly $45,000–$55,000. Full-time Rev Ops roles at this experience level (3–5+ years) typically command $80,000–$120,000 annually, so the hourly rate is competitive for part-time contract work but should not be compared directly to FTE packages which include benefits.

• Hands-on with Salesforce Flows
  , AI tools (Claude), and multi-system integration — skills that command premium rates in the job market.
• Exposure to mission-driven executive networks and social impact strategy adds a niche differentiator for nonprofit or ESG-adjacent career paths.
• The "builder" framing suggests real autonomy — you own systems end-to-end, which is excellent for portfolio building.

Green flags: Flexible hours, meaningful mission, skill diversification.
Yellow flags: No benefits, part-time only, and no clear path to full-time conversion mentioned. Best suited for experienced operators who want to maintain work-life balance, build consulting credentials, or supplement other income while working in a values-aligned organization.

Our Vision:

Nation Swell is a one-of-a-kind executive membership community and advisory firm for mission-driven leaders and their organizations. Our Institutional Membership (IM) is an invitation-only program for leading companies, philanthropies, and investment firms. It is designed to help leaders advance their work in social impact, sustainability, philanthropy, and purpose-driven culture. The Nation Swell Studio works with leaders in the impact space to create transformative social impact strategies, provide in-depth research and insights, engage key audiences, and more.

The Opportunity:

Nation Swell is seeking a part-time Revenue Operations & Systems Lead to drive the development and implementation of scalable systems, processes, and reporting that power our membership business.

The ideal candidate is highly analytical, technically proficient, detail-oriented, and comfortable translating business needs into practical systems solutions. This is a hands-on builder role, focused on end-to-end building and maintenance of the operational infrastructure that enables leadership to make informed decisions and teams to deliver a consistent, high-quality member experience.

Position Details:

This is a remote, part-time, hourly role that must be performed in the United States, at approximately 16–24 hours per week on a flexible schedule. Compensation is $45–$55 per hour, based on experience and skills. Applications will be accepted through November 30, 2026.

Core Responsibilities:

• Dedicated Member Success Support: Initially serve as the dedicated systems and operations lead for Member Success, streamlining administrative, project management, and reporting operations to enhance the team's capacity for member engagement, relationship management, and revenue-generating activities.
• Member Lifecycle & Experience Tracking: Build and maintain the systems and workflows that track the member journey from onboarding and activation through engagement, renewal, and expansion, including deliverables, engagement activities, event invitations and registrations, fulfillment of membership commitments, and other key milestones, so the team has one clear view of each member.
• Systems Integration & Cross-Functional Support: Own data flow and integrity across shared…