Director, Consumer Analytics & Business Operations

For our client, we are seeking a Director, Consumer Analytics & Business Operations to join the team of a leader in the Consumer Technology space. This leader will shape the analytics and operating strategy for a consumer-facing business, partnering closely with cross-functional teams to improve decision-making and performance. The role combines hands‑on analytical work with team leadership, requiring a strong player‑coach who can translate data into executive‑level recommendations.

The ideal candidate will bring a process‑improvement mindset, strong business judgment, and the ability to build scalable reporting and forecasting practices in a fast‑moving environment.

Location:

Remote

Compensation: $163,000 – $215,000 annually

• Set and drive the strategic direction for analytics and business operations
• Conduct high‑level analyses while managing and mentoring team members
• Collaborate with Data, Pricing, Product, and Finance teams to define meaningful metrics
• Deliver clear recommendations to executive audiences based on in‑depth analysis
• Identify and implement process improvements across analytics and business operations
• Establish best practices for reporting, forecasting, and experimentation, leveraging AI to accelerate insights

• 8+ years of experience in business analytics, product analytics, or consulting, preferably in a D2C environment
• Bachelor's degree required;
  Master's degree in a quantitative field preferred
• Proven ability to develop and lead a team of analysts
• Excellent communication skills with the ability to translate complex data into actionable executive insights
• Strong strategic thinking and proactive business judgment
• Expert in SQL and data abstraction, with experience in BI tools such as Tableau or Lightdash
• Familiarity with AI tools to improve analysis and workflow efficiency

• Medical, dental, and vision insurance for full‑time employees
• Fertility, commuter, and educational assistance benefits for full‑time employees
• Competitive 401(k) matching plan to support retirement goals
• Flexible time‑off policy for salaried employees
• Ten paid holidays for regular, full‑time employees
• Discounts on certain grading services for approved submissions
• Flexible hours with various shift options to accommodate individual needs
• Engaging work environment with team activities and celebrations

Our client is an equal opportunity employer.