Scholarship Advisor; HR Financial Aid Advisor DIV

Position: Scholarship Advisor (HR Title: Financial Aid Advisor I) - (DIV00000246)
Salary Range:

Salary commensurate with experience and qualifications

About SMU

SMU’s more than 12,000 diverse, high-achieving students come from all 50 states and over 80 countries to take advantage of the University’s small classes, meaningful research opportunities, leadership development, community service, international study and innovative programs.

SMU serves approximately 7,000 undergraduates and 5,000 graduate students through eight degree-granting schools:
Dedman College of Humanities and Sciences, Cox School of Business, Lyle School of Engineering, Meadows School of the Arts, Simmons School of Education and Human Development, Dedman School of Law, Perkins School of Theology and Moody School of Graduate and Advanced Studies.

SMU is data driven, and its powerful supercomputing ecosystem – paired with entrepreneurial drive – creates an unrivaled environment for the University to deliver research excellence.

Now in its second century of achievement, SMU is recognized for the ways it supports students, faculty and alumni as they become ethical, enterprising leaders in their professions and communities. SMU’s relationship with Dallas – the dynamic center of one of the nation’s fastest-growing regions – offers unique learning, research, social and career opportunities that provide a launch pad for global impact.

SMU is nonsectarian in its teaching and committed to academic freedom and open inquiry.

About the Department:

SMU's Student Financial Services supports students and families throughout their educational journey by providing guidance and services related to financial aid, scholarships, student accounts, billing, student employment, veteran education benefits, and financial education. Our team works collaboratively across the University to help students understand their financial options, navigate important processes, and access the resources they need to support their success at SMU.

About

the Position:

This role is an on-campus, in‑person position.

The Scholarship Advisor develops a thorough knowledge of federal, state, and institutional aid topics to counsel students and parents about receiving financial aid and scholarships. This position administers, coordinates, and reconciles various types of scholarship awards. Is the lead in awarding of all “external” scholarships including National Merit, Gates Millennium, ROTC, United Methodist, etc. External scholarships totaled over $4 million in aid year 2026.

This position is instrumental in the daily execution of scholarship programs, including scholarship committees, and will contribute to office policy and procedures associated with programs in which they are involved. They will contribute to enrollment goals, access and inclusion with a student‑centered approach. The role is also responsible for reconciling Veteran Affairs educational awards monthly.

Essential Functions:

The Scholarship Advisor works with prospective and continuing students, and members of the SMU community in a personalized way on the financial aid application process, eligibility, need analysis, awards, disbursement, federal/state institutional policy, and the rights and responsibilities of receiving aid. Works with SMU students to craft a financial plan to make SMU affordable.
Serves as a subject matter expert for financial aid topics including: cost of attendance, federal and institutional need analysis, award package, types of aid, receiving outside resources, payment options, financing options, billing, disbursement dates, withdrawal, re‑admit, deadlines, financial aid policy and procedures, and the responsibilities of receiving financial aid.
Awards and processes “outside” scholarships including National Merit, Gates Millennium, ROTC, United Methodist, etc. As…