Sales Operations Associate

Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter.

By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI.

To support our growth and enable us to scale proficiently, we are seeking an impressive Sales Ops Professional to drive all sales strategy, planning, reporting, and analysis efforts for our ESP org. We're looking for a Sr. Analyst, Rev Ops to help us harness data to provide insights for our business partners, support regular business reviews, and assist in annual planning activities.

This role offers the chance to play a significant part in shaping important areas that can drive growth for Elastic in the market, particularly as our organization is still developing its capabilities. If you enjoy working in a dynamic environment where your contributions can have a real impact, we’d love to hear from you.

• Analyze and interpret complex data sets to uncover insights that drive revenue growth. Develop data models and create dashboards to monitor key performance metrics proficiently. Identify trends and patterns in data, supporting business decisions while assisting with data validation and quality assurance to maintain data integrity.
• Develop robust revenue forecasting models based on historical data. Collaborate with sales and marketing teams to gather insights that inform forecasts. Monitor actual revenue against forecasts and adjust models as needed. Clearly communicate findings and assumptions to stakeholders to ensure alignment.
• Evaluate the current Rev Ops processes to identify and eliminate inefficiencies. Design and implement improvements that enhance operational efficiency. Facilitate workshops across departments to streamline workflows and establish best practices for data collection and reporting.
• Collaborate with business partners to identify their reporting and analytical needs. Facilitate cross-functional meetings to gather insights and align on Rev Ops initiatives. Build well-developed relationships with stakeholders for effective communication and provide training on data usage and insights interpretation.
• Create and maintain regular performance reports to track key revenue metrics. Examine the data to identify improvement areas and growth opportunities. Present actionable recommendations to stakeholders and collaborate with IT to optimize reporting tools for user needs.
• Deliver strategic insights through data analysis to fuel business growth initiatives. Clearly present findings to senior management and evaluate risks tied to revenue strategies, recommending effective mitigations. Build actionable plans that assist business partners in making informed decisions.

• 3-5 years work experience in Sales Operations, Strategy, FP&A, Management Consulting, or similar field in SaaS organizations
• Proficiency in data analysis and interpretation techniques
• Ability to evaluate and improve Rev Ops processes
• Experience with data validation and quality assurance practices
• Ability to use analytical software for trend identification
• Experience in collaborating with CRM systems
• Knowledge of SaaS business metrics and performance indicators
• Proficiency with effective use of AI for operations use cases
• Demonstrated ability to streamline…